Fatal Exception Error

D

Driltools

I am using MS Office XP on Windows 98. My excel stopped working suddenly. I
tried reinstalling the office with no luck. Every time i start excel the
computer hangs and the message "fatal exception 0e:1aas. Occured at
018f:BFF9DFF. I have to restart the computer then. Any assistance to
troubleshoot will be highly appreciated
 
J

Jan Karel Pieterse

Hi Driltools,
I am using MS Office XP on Windows 98. My excel stopped working suddenly. I
tried reinstalling the office with no luck. Every time i start excel the
computer hangs and the message "fatal exception 0e:1aas. Occured at
018f:BFF9DFF. I have to restart the computer then. Any assistance to
troubleshoot will be highly appreciated

This is a default list of things-to-do when Excel exhibits (startup) problems.

Try opening Excel without any addins or hidden workbooks:

Start, Run,
"C:\Program Files\Microsoft Office\Office\Excel.exe" /Automation

Quotes mandatory, Note you may have to change the path.

If your error disappears, there is either an add-in or a (hidden) workbook
that is loaded upon XL's start, which bothers you.

- Try locating the XLSTART directory, move everything from there.
- In XL: Tools, Addins, note the ones checked and uncheck them one at the
time, each time restarting XL
- In XL, Tools, options, general. Check if a path is entered after "Alternate
startup file location". Clear it.

Another option is to open XL in Safe mode:

"C:\Program Files\Microsoft Office\Office\Excel.exe" /Safe

Also, you might try:

"C:\Program Files\Microsoft Office\Office\Excel.exe" /Regserver

Yet another possible problem is a corruption of your toolbar customisation
file. Locate all files with extension .xlb and rename the extension(s) to
something like .old
Now try and start XL again.

Also, NAV has shown to cause "Excel caused an invalid page
fault in module VBE6.DLL".
You might try disabling the Office plug in of NAV.

Other causes may be a full TEMP folder:

In Windows 95/98 and ME

Delete all files in C:\Windows\Temp

In Windows NT/2000/XP

Find and Select C:\Documents and Settings\<user>\local settings\temp
and delete all files in there.

They are often left behind by installing programs but Excel needs the space.

Excel 2003 has some new features, which may disable certain files when Excel
thought them to be the cause of a crash.

If you have had a problem with Personal.xls, Excel may have labeled it as
suspect.
In Excel, select Help | About Microsoft Excel.
Click the button near the bottom labeled "Disabled Items..."
If Personal.xls is listed, select it and click Enable.

This is what MS has to say about startup problems:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q280504

And this about startup switches:

http://support.microsoft.com/default.aspx?scid=KB;en-us;q211481


Regards,

Jan Karel Pieterse
Excel MVP
www.jkp-ads.com
 

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