Fatal Exception

[Barbara]

All of a sudden I can't open my Word documents. I keep
getting the following message: "A fatal exception OE has
occurred at 016:BFF9DFFF. The current application will be
terminated." Then, when I try to close out of Word all
together, I get the following message: "Winword caused a
general protection fault in module USER.EXE at
000b:00000108."

Does anyone know what this means? To my knowledge,
nothing has changed in the past week to cause this
particular problem.

Any help would be much appreciated!

 

[Beth Melton]

Hi Barbara,

There are several reasons for receiving errors starting Word. This
article contains the common troubleshooting steps:
http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

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~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/