S
Stewart B via OfficeKB.com
Hi everyone,
Getting a strange error with Word running on a Windows 2003 Server system.
We have a number of people that access the site with terminal services and
use Word 2003 to open there existing Word 2000 documents. Many have images,
links etc so can be quite complex docs. Occassionly (approx 2 per day) we
get the following errors reported in the application log and DW20.EXE
(error reporting) runs but most users just cancel it and never tell us
about the problem occuring so we are having trouble tracking down the issue
and were wondering whether anybody else had had a similar problem.
Faulting application winword.exe, version 11.0.6359.0, stamp 40c8b025,
faulting module mso.dll, version 11.0.6360.0, stamp 40d147de, debug? 0,
fault address 0x0035a4b7.
Faulting application winword.exe, version 11.0.6359.0, stamp 40c8b025,
faulting module vbe6.dll, version 6.4.99.72, stamp 40b29ba6, debug? 0,
fault address 0x00094ca7.
Faulting application WINWORD.EXE, version 11.0.6359.0, faulting module
VBE6.DLL, version 6.4.99.72, fault address 0x0003423c.
Users all mostly using Word 2000 and european versions which may have
something to do with it but can't be certain.
Thanks,
Stewart
Getting a strange error with Word running on a Windows 2003 Server system.
We have a number of people that access the site with terminal services and
use Word 2003 to open there existing Word 2000 documents. Many have images,
links etc so can be quite complex docs. Occassionly (approx 2 per day) we
get the following errors reported in the application log and DW20.EXE
(error reporting) runs but most users just cancel it and never tell us
about the problem occuring so we are having trouble tracking down the issue
and were wondering whether anybody else had had a similar problem.
Faulting application winword.exe, version 11.0.6359.0, stamp 40c8b025,
faulting module mso.dll, version 11.0.6360.0, stamp 40d147de, debug? 0,
fault address 0x0035a4b7.
Faulting application winword.exe, version 11.0.6359.0, stamp 40c8b025,
faulting module vbe6.dll, version 6.4.99.72, stamp 40b29ba6, debug? 0,
fault address 0x00094ca7.
Faulting application WINWORD.EXE, version 11.0.6359.0, faulting module
VBE6.DLL, version 6.4.99.72, fault address 0x0003423c.
Users all mostly using Word 2000 and european versions which may have
something to do with it but can't be certain.
Thanks,
Stewart