Favourite Folder - Outlook 2003

[Hal]

Hi there

When I add a mail folder to the 'Favourite Folder' option in Outlook 2003, it is removed on exit and I'm back to the beginning again next time I reaload

Any ideas if there is any reason why this is happening and how I can stop it

Thank you.

 

[Diane Poremsky [MVP]]

it;s a corrupt xml file. Find and rename the xml file for your profile and
reopen outlook. Also note that it's only updated when outlook exits, so if
outlook crashes or you need to force it closed, it won't update.

the xml is here: C:\Documents and Settings\username\Application
Data\Microsoft\Outlook