fax consule

[m]

Hi, I am having trouble with the microsoft fax consule-
Usually, when I receive a fax, I do so with a regular fax
machine ( the sharp UX-300 series)-I have been getting
faxes for a few years this way. I have been playing
around with the fax consule to see if I can get faxes
sent to my pc as well-So maybe I clicked on a thing or
two to change something- Here is my problem: sometimes
when my phone rings and I answer the phone, I can hear
the fax noise coming through- But it is a regular phone
call and not a fax- so I have to wait for the annoying
fax noises to go away before continuing my conversation-
then if my pc happens to be on and I happen to look at my
monitor, I can see the fax consule doing its thing to
receive a fax that obviously wont come in.Here is what I
also have: 1) distingtive ring which is a seperate phone
# for receiving faxes- so it rings twice> then twice
again which indicates to me not to answer the phone
because a fax is coming in to my fax machine
I hope this is enough info but if not and someone replys,
I'll check back and see what else you need- Since I think
that this is a microsoft program, I cant go to another
website other than this for support.
P.s there was only one time since this thing has been
acting up that I actually DID receive a real fax and was
on pc to witness it- at other times, I have been getting
faxes regularly on my fax machine (not connected to pc
but share the same telephone line) thanks

 

[Milly Staples [MVP - Outlook]]

Before reading through your entire post, why don't you post what fax program
you are using (Microsoft offers Microsoft Fax as a part of Windows
Messaging, Symantec Starter Edition as a part of Outlook 98 and 2000 IMO,
Windows Fax for 2000 and XP). This will at least get us a few less ?? posts
and perhaps a faster answer.

Also, post your OS and Office versions.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
m <[email protected]> asked:
| Hi, I am having trouble with the microsoft fax consule-
| Usually, when I receive a fax, I do so with a regular fax
| machine ( the sharp UX-300 series)-I have been getting
| faxes for a few years this way. I have been playing
| around with the fax consule to see if I can get faxes
| sent to my pc as well-So maybe I clicked on a thing or
| two to change something- Here is my problem: sometimes
| when my phone rings and I answer the phone, I can hear
| the fax noise coming through- But it is a regular phone
| call and not a fax- so I have to wait for the annoying
| fax noises to go away before continuing my conversation-
| then if my pc happens to be on and I happen to look at my
| monitor, I can see the fax consule doing its thing to
| receive a fax that obviously wont come in.Here is what I
| also have: 1) distingtive ring which is a seperate phone
| # for receiving faxes- so it rings twice> then twice
| again which indicates to me not to answer the phone
| because a fax is coming in to my fax machine
| I hope this is enough info but if not and someone replys,
| I'll check back and see what else you need- Since I think
| that this is a microsoft program, I cant go to another
| website other than this for support.
| P.s there was only one time since this thing has been
| acting up that I actually DID receive a real fax and was
| on pc to witness it- at other times, I have been getting
| faxes regularly on my fax machine (not connected to pc
| but share the same telephone line) thanks

 

[M]

I believe I am using the 'Microsoft fax consule'version
5.1 /copyright 1981-2001-I have windows XP home edition/
And Like I said before, I have pretty much always used a
seperate plain paper fax machine not connected to the pc
to do all my sending & receiving (although, if I learned
how to properly use fax features on the pc, someday I
will do it that way)- I hope I answered your question-
And I appreciate your trying to answer mine-