Fax server information cannot be retrieved

V

vladimir_vvm

Hello:

I have a program which sends automated faxes. Program usese Access
database to select customers.
It uses Microsoft Fax Services FaxServer object.
I can't use different fax software - it programmed to use Microsoft Fax
Services

Program runs OK on Windows 2000.


Now I need to install it on Windows XP Professional Service Pack 2.

In Windows XP I do:

1). Install Fax Modem (External Modem Dynex DX-M300, Driver - Conexant
Systems). Shows up in Device Manager - working properly.

2). Install Microsoft Fax Services:
Control panel -> Add/Remove Programs -> Add/Remove Windows Components
-> Fax Services.
Installs OK. Creates Fax Printer.

3). In txt document go to Print -> Select Fax printer -> Shows Welcom
to Send Fax Wizard screen ->
click Next -> Shows error "Fax server information cannot be retrieved"


Nothing I did to fix this problem helped:

1. Call MS support - nothing.

2. Download latest fax modem drivers from
http://www.dynexproducts.com/pc-31-5-56k-v92-usb-external-datafax-modem.aspx
- didn't fix this problem.

3. Ran esentutl /p %windir%\security\database\secedit.sdb - didn't
help.

4. Call FaxModem manufacturer - they didn't help.



Did anybody have the same problem and was able to fix it?

I would very much appreciate your feedback.


Thank you,

Vlad
 

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