faxes being sent out again and again

[zul13]

Thank you forn replying,

What happen is that the same fax was sent to multiple recipients on
single date, say 1/25/2005. Say there are five companies on the mailin
list, (A,B,C,D,E). Each company received the fax on the same day, a
different times. Four companies received the same fax again the nex
day (1/26/2005), and once more on the following day (1/27/2005). Th
result is, several companies will receive the same fax more than once.

The number of retries was configured to : 3, with 10 minutes betwee
each retries. Days of unsent faxes are kept : 30.

The steps taken in sending the fax are as follows:
1. Convert recipients list from excel to .csv format
2. Upload recipients list (.csv format) to Windows Address Book
3. Open Word document (the document to be faxed)
4. Select print , choose fax
5. Choose recipients/groups list in the address book
6. Fax

']Explain what you mean. Do you mean Windows 2000 Personal Fax?
Do you mean the same fax to multiple recipients?
If so, list the precise steps you are using and the results.
--
Russ Valentine
[MVP-Outlook]
"zul13" (e-mail address removed) wrote in message

My company is using windows 2000 fax service.
T
he problems is, when multiple faxes are sent out, some receipients
receive the fax several time, while others do not receive any. what
could have caused this?

And is there a way to keep a record of all the faxes being sent
either
if it was successful or failed?

thanx....

 

[Russ Valentine [MVP-Outlook]]

Odd. Never been reported. This is Windows 2000 Personal Fax?
Elaborate on step 5. How are you selecting the recipients and how do they
appear in the Send Fax dialog?
Is each fax sent in immediate succession and with no errors?
What is the status of each fax in the Fax Console after the first
transmission?
Have you tried setting the number of retries to 0?
--
Russ Valentine
[MVP-Outlook]

Thank you forn replying,

What happen is that the same fax was sent to multiple recipients on a
single date, say 1/25/2005. Say there are five companies on the mailing
list, (A,B,C,D,E). Each company received the fax on the same day, at
different times. Four companies received the same fax again the next
day (1/26/2005), and once more on the following day (1/27/2005). The
result is, several companies will receive the same fax more than once.

The number of retries was configured to : 3, with 10 minutes between
each retries. Days of unsent faxes are kept : 30.

The steps taken in sending the fax are as follows:
1. Convert recipients list from excel to .csv format
2. Upload recipients list (.csv format) to Windows Address Book
3. Open Word document (the document to be faxed)
4. Select print , choose fax
5. Choose recipients/groups list in the address book
6. Fax

']Explain what you mean. Do you mean Windows 2000 Personal Fax?
Do you mean the same fax to multiple recipients?
If so, list the precise steps you are using and the results.
--
Russ Valentine
[MVP-Outlook]
"zul13" (e-mail address removed) wrote in message

My company is using windows 2000 fax service.
T
he problems is, when multiple faxes are sent out, some receipients
receive the fax several time, while others do not receive any. what
could have caused this?

And is there a way to keep a record of all the faxes being sent,
either
if it was successful or failed?

thanx....