Faxing with Classic Phone Tools

[Aurasa416]

I just got office XP 2003 and when I tried to send a word document via internal fax with Classic Phone Tools, I got the message "Word is preparing to background print the document". It stalled in the middle and couldn't do it. The message was that Word is not responding. I was able to send the fax with attachment when I had Word 2000. What can I do to remedy this. Thanks so much.

 

[Graham Mayor]

I don't know Classic Phone Tools, but I assume that like many fax software
products it uses a fax 'printer' driver and an add-in to Word. It is highly
probable that an add-in designed for Word 2000 will not be compatible with
Word 2003. The answer is therefore not to use it and to simply print to the
driver - you can use a macro to do this if you wish:


Sub FaxPrint()
Dim sCurrentPrinter As String
sCurrentPrinter = ActivePrinter
ActivePrinter = "Put the name of the fax printer driver here"
Application.PrintOut FileName:=""
ActivePrinter = sCurrentPrinter
End Sub

If this doesn't work you will have to chase the software supplier for an
updated driver.

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Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site www.mvps.org/word
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