File As won't show unless I input a company

[ClarkF1]

Since last week, File As in the contacts section will only populate with the
filing options if I input a Company which is not always applicable.

This means the name is filed under the company and I do not get the Last
Name, First Name or First Name Last Name options.

I can get round this by clicking on Full Name, but have never had to do this
is the past, the File As list had populated without me having to do this in
the past.

This also means that when right-clicking and selecting Add Contact on a
received email, I can't click save straight away because it tells me there is
nothing in the File As option.

If it helps, when clicking on Full Name when there is nothing in the File As
box, the fulll name entered appears in the Title Field which is presumably
why this is happening.

 

[Russ Valentine [MVP-Outlook]]

You forgot even to state the format you specified for the File As... field.
That would be essential information to have. So would your Outlook version.
I suspect Outlook is only doing what you've told it to.

 

[Peter Marchert]

You can try the following to find out where the problem is:

1. Run the "Detect- and Repair"- function under "Help" (please set no
checkboxes)
2. Create a new profile in the control panel by "mail" and try it
first with a new pst-file
3. Run "scanpst.exe" to repair your pst-file

If you want simply to refresh the "File As" field you can use the
tool:

"ChangeNames" (http://www.marchert.de/software.html#cn)

Peter

 

[ClarkF1]

I'm using Outlook 2003 (fully patched)........I tried the Detect and Repair
and that didn't work.

I can't state the format I specified for the File As field as the File As
field is empty and when I click on the arrow to expand the list of options I
just get a empty box. Normally I use FirstName LastName

It only seems to happen to contacts who send me Plain Text emails.


Chris

You forgot even to state the format you specified for the File As... field.
That would be essential information to have. So would your Outlook version.
I suspect Outlook is only doing what you've told it to.
--
Russ Valentine
[MVP-Outlook]

Since last week, File As in the contacts section will only populate with
the
filing options if I input a Company which is not always applicable.

This means the name is filed under the company and I do not get the Last
Name, First Name or First Name Last Name options.

I can get round this by clicking on Full Name, but have never had to do
this
is the past, the File As list had populated without me having to do this
in
the past.

This also means that when right-clicking and selecting Add Contact on a
received email, I can't click save straight away because it tells me there
is
nothing in the File As option.

If it helps, when clicking on Full Name when there is nothing in the File
As
box, the fulll name entered appears in the Title Field which is
presumably
why this is happening.

 

[Russ Valentine [MVP-Outlook]]

I don't understand why you think The File As... field has anything to do
with messages that you received. It applies only to Contacts that you
create, not messages.
--
Russ Valentine
[MVP-Outlook]

I'm using Outlook 2003 (fully patched)........I tried the Detect and
Repair
and that didn't work.

I can't state the format I specified for the File As field as the File As
field is empty and when I click on the arrow to expand the list of options
I
just get a empty box. Normally I use FirstName LastName

It only seems to happen to contacts who send me Plain Text emails.


Chris

You forgot even to state the format you specified for the File As...
field.
That would be essential information to have. So would your Outlook
version.
I suspect Outlook is only doing what you've told it to.
--
Russ Valentine
[MVP-Outlook]

Since last week, File As in the contacts section will only populate
with
the
filing options if I input a Company which is not always applicable.

This means the name is filed under the company and I do not get the
Last
Name, First Name or First Name Last Name options.

I can get round this by clicking on Full Name, but have never had to do
this
is the past, the File As list had populated without me having to do
this
in
the past.

This also means that when right-clicking and selecting Add Contact on a
received email, I can't click save straight away because it tells me
there
is
nothing in the File As option.

If it helps, when clicking on Full Name when there is nothing in the
File
As
box, the fulll name entered appears in the Title Field which is
presumably
why this is happening.

 

[ClarkF1]

Hi,

I know the File As only relates to Contacts, it's just that this problem
occurs when right-clicking on the sender's name/email address to add them to
the contacts and only when the email sent is in plain-text format. The File
As options work fine using this method when the email sent isn't plain-text.

Chris

I don't understand why you think The File As... field has anything to do
with messages that you received. It applies only to Contacts that you
create, not messages.
--
Russ Valentine
[MVP-Outlook]

I'm using Outlook 2003 (fully patched)........I tried the Detect and
Repair
and that didn't work.

I can't state the format I specified for the File As field as the File As
field is empty and when I click on the arrow to expand the list of options
I
just get a empty box. Normally I use FirstName LastName

It only seems to happen to contacts who send me Plain Text emails.


Chris

You forgot even to state the format you specified for the File As...
field.
That would be essential information to have. So would your Outlook
version.
I suspect Outlook is only doing what you've told it to.
--
Russ Valentine
[MVP-Outlook]
Since last week, File As in the contacts section will only populate
with
the
filing options if I input a Company which is not always applicable.

This means the name is filed under the company and I do not get the
Last
Name, First Name or First Name Last Name options.

I can get round this by clicking on Full Name, but have never had to do
this
is the past, the File As list had populated without me having to do
this
in
the past.

This also means that when right-clicking and selecting Add Contact on a
received email, I can't click save straight away because it tells me
there
is
nothing in the File As option.

If it helps, when clicking on Full Name when there is nothing in the
File
As
box, the fulll name entered appears in the Title Field which is
presumably
why this is happening.

 

[Russ Valentine [MVP-Outlook]]

Not an Outlook issue. The File As.. field can only be populated correctly
for Contacts you create in Outlook. When you import Contacts or try to
create them programmatically, the File As.. field will most likely not have
the name elements it needs to derive that field correctly and you must
adjust it for yourself.
--
Russ Valentine
[MVP-Outlook]

Hi,

I know the File As only relates to Contacts, it's just that this problem
occurs when right-clicking on the sender's name/email address to add them
to
the contacts and only when the email sent is in plain-text format. The
File
As options work fine using this method when the email sent isn't
plain-text.

Chris

I don't understand why you think The File As... field has anything to do
with messages that you received. It applies only to Contacts that you
create, not messages.
--
Russ Valentine
[MVP-Outlook]

I'm using Outlook 2003 (fully patched)........I tried the Detect and
Repair
and that didn't work.

I can't state the format I specified for the File As field as the File
As
field is empty and when I click on the arrow to expand the list of
options
I
just get a empty box. Normally I use FirstName LastName

It only seems to happen to contacts who send me Plain Text emails.


Chris

:

You forgot even to state the format you specified for the File As...
field.
That would be essential information to have. So would your Outlook
version.
I suspect Outlook is only doing what you've told it to.
--
Russ Valentine
[MVP-Outlook]
Since last week, File As in the contacts section will only populate
with
the
filing options if I input a Company which is not always applicable.

This means the name is filed under the company and I do not get the
Last
Name, First Name or First Name Last Name options.

I can get round this by clicking on Full Name, but have never had to
do
this
is the past, the File As list had populated without me having to do
this
in
the past.

This also means that when right-clicking and selecting Add Contact
on a
received email, I can't click save straight away because it tells me
there
is
nothing in the File As option.

If it helps, when clicking on Full Name when there is nothing in the
File
As
box, the fulll name entered appears in the Title Field which is
presumably
why this is happening.

 

[ClarkF1]

But I am creating contacts in Outlook...........

I've just had the situation arise in different situation.........Outlook is
fully patched (got all patches released today installed)

I go to enter a new Contact manually (i.e. selecting Contact from the New...
drop down list) and when I put the name in it doesn't populate the File As
field like you would expect.

When clicking on Full Name... it brings up the box and the whole name is in
the Title field. Even typing in "Mr Anon Ymous" as the name doesn't split the
name up correctly.

There might as well not be a File As... option.

Not an Outlook issue. The File As.. field can only be populated correctly
for Contacts you create in Outlook. When you import Contacts or try to
create them programmatically, the File As.. field will most likely not have
the name elements it needs to derive that field correctly and you must
adjust it for yourself.
--
Russ Valentine
[MVP-Outlook]

Hi,

I know the File As only relates to Contacts, it's just that this problem
occurs when right-clicking on the sender's name/email address to add them
to
the contacts and only when the email sent is in plain-text format. The
File
As options work fine using this method when the email sent isn't
plain-text.

Chris

I don't understand why you think The File As... field has anything to do
with messages that you received. It applies only to Contacts that you
create, not messages.
--
Russ Valentine
[MVP-Outlook]
I'm using Outlook 2003 (fully patched)........I tried the Detect and
Repair
and that didn't work.

I can't state the format I specified for the File As field as the File
As
field is empty and when I click on the arrow to expand the list of
options
I
just get a empty box. Normally I use FirstName LastName

It only seems to happen to contacts who send me Plain Text emails.


Chris

:

You forgot even to state the format you specified for the File As...
field.
That would be essential information to have. So would your Outlook
version.
I suspect Outlook is only doing what you've told it to.
--
Russ Valentine
[MVP-Outlook]
Since last week, File As in the contacts section will only populate
with
the
filing options if I input a Company which is not always applicable.

This means the name is filed under the company and I do not get the
Last
Name, First Name or First Name Last Name options.

I can get round this by clicking on Full Name, but have never had to
do
this
is the past, the File As list had populated without me having to do
this
in
the past.

This also means that when right-clicking and selecting Add Contact
on a
received email, I can't click save straight away because it tells me
there
is
nothing in the File As option.

If it helps, when clicking on Full Name when there is nothing in the
File
As
box, the fulll name entered appears in the Title Field which is
presumably
why this is happening.

 

[Russ Valentine [MVP-Outlook]]

You still have not stated the format you specified for the File As... field
and how you specified it. That's what I asked you.
--
Russ Valentine
[MVP-Outlook]

But I am creating contacts in Outlook...........

I've just had the situation arise in different situation.........Outlook
is
fully patched (got all patches released today installed)

I go to enter a new Contact manually (i.e. selecting Contact from the
New...
drop down list) and when I put the name in it doesn't populate the File As
field like you would expect.

When clicking on Full Name... it brings up the box and the whole name is
in
the Title field. Even typing in "Mr Anon Ymous" as the name doesn't split
the
name up correctly.

There might as well not be a File As... option.

Not an Outlook issue. The File As.. field can only be populated correctly
for Contacts you create in Outlook. When you import Contacts or try to
create them programmatically, the File As.. field will most likely not
have
the name elements it needs to derive that field correctly and you must
adjust it for yourself.
--
Russ Valentine
[MVP-Outlook]

Hi,

I know the File As only relates to Contacts, it's just that this
problem
occurs when right-clicking on the sender's name/email address to add
them
to
the contacts and only when the email sent is in plain-text format. The
File
As options work fine using this method when the email sent isn't
plain-text.

Chris

:

I don't understand why you think The File As... field has anything to
do
with messages that you received. It applies only to Contacts that you
create, not messages.
--
Russ Valentine
[MVP-Outlook]
I'm using Outlook 2003 (fully patched)........I tried the Detect and
Repair
and that didn't work.

I can't state the format I specified for the File As field as the
File
As
field is empty and when I click on the arrow to expand the list of
options
I
just get a empty box. Normally I use FirstName LastName

It only seems to happen to contacts who send me Plain Text emails.


Chris

:

You forgot even to state the format you specified for the File
As...
field.
That would be essential information to have. So would your Outlook
version.
I suspect Outlook is only doing what you've told it to.
--
Russ Valentine
[MVP-Outlook]
Since last week, File As in the contacts section will only
populate
with
the
filing options if I input a Company which is not always
applicable.

This means the name is filed under the company and I do not get
the
Last
Name, First Name or First Name Last Name options.

I can get round this by clicking on Full Name, but have never had
to
do
this
is the past, the File As list had populated without me having to
do
this
in
the past.

This also means that when right-clicking and selecting Add
Contact
on a
received email, I can't click save straight away because it tells
me
there
is
nothing in the File As option.

If it helps, when clicking on Full Name when there is nothing in
the
File
As
box, the fulll name entered appears in the Title Field which is
presumably
why this is happening.

 

[ClarkF1]

How can I specify a format when there's nothing to select:

http://www.chris-kent.co.uk/other/outlook.jpg

You still have not stated the format you specified for the File As... field
and how you specified it. That's what I asked you.
--
Russ Valentine
[MVP-Outlook]

But I am creating contacts in Outlook...........

I've just had the situation arise in different situation.........Outlook
is
fully patched (got all patches released today installed)

I go to enter a new Contact manually (i.e. selecting Contact from the
New...
drop down list) and when I put the name in it doesn't populate the File As
field like you would expect.

When clicking on Full Name... it brings up the box and the whole name is
in
the Title field. Even typing in "Mr Anon Ymous" as the name doesn't split
the
name up correctly.

There might as well not be a File As... option.

Not an Outlook issue. The File As.. field can only be populated correctly
for Contacts you create in Outlook. When you import Contacts or try to
create them programmatically, the File As.. field will most likely not
have
the name elements it needs to derive that field correctly and you must
adjust it for yourself.
--
Russ Valentine
[MVP-Outlook]
Hi,

I know the File As only relates to Contacts, it's just that this
problem
occurs when right-clicking on the sender's name/email address to add
them
to
the contacts and only when the email sent is in plain-text format. The
File
As options work fine using this method when the email sent isn't
plain-text.

Chris

:

I don't understand why you think The File As... field has anything to
do
with messages that you received. It applies only to Contacts that you
create, not messages.
--
Russ Valentine
[MVP-Outlook]
I'm using Outlook 2003 (fully patched)........I tried the Detect and
Repair
and that didn't work.

I can't state the format I specified for the File As field as the
File
As
field is empty and when I click on the arrow to expand the list of
options
I
just get a empty box. Normally I use FirstName LastName

It only seems to happen to contacts who send me Plain Text emails.


Chris

:

You forgot even to state the format you specified for the File
As...
field.
That would be essential information to have. So would your Outlook
version.
I suspect Outlook is only doing what you've told it to.
--
Russ Valentine
[MVP-Outlook]
Since last week, File As in the contacts section will only
populate
with
the
filing options if I input a Company which is not always
applicable.

This means the name is filed under the company and I do not get
the
Last
Name, First Name or First Name Last Name options.

I can get round this by clicking on Full Name, but have never had
to
do
this
is the past, the File As list had populated without me having to
do
this
in
the past.

This also means that when right-clicking and selecting Add
Contact
on a
received email, I can't click save straight away because it tells
me
there
is
nothing in the File As option.

If it helps, when clicking on Full Name when there is nothing in
the
File
As
box, the fulll name entered appears in the Title Field which is
presumably
why this is happening.

 

[Brian Tillman]

How can I specify a format when there's nothing to select:

http://www.chris-kent.co.uk/other/outlook.jpg

Tools>Options>Contact Options should allow you to specify the File As
format.

 

[Russ Valentine [MVP-Outlook]]

Same place as always: Tools > Options > Preferences > Contact Options... >
Default File As order
--
Russ Valentine
[MVP-Outlook]

How can I specify a format when there's nothing to select:

http://www.chris-kent.co.uk/other/outlook.jpg

You still have not stated the format you specified for the File As...
field
and how you specified it. That's what I asked you.
--
Russ Valentine
[MVP-Outlook]

But I am creating contacts in Outlook...........

I've just had the situation arise in different
situation.........Outlook
is
fully patched (got all patches released today installed)

I go to enter a new Contact manually (i.e. selecting Contact from the
New...
drop down list) and when I put the name in it doesn't populate the File
As
field like you would expect.

When clicking on Full Name... it brings up the box and the whole name
is
in
the Title field. Even typing in "Mr Anon Ymous" as the name doesn't
split
the
name up correctly.

There might as well not be a File As... option.


:

Not an Outlook issue. The File As.. field can only be populated
correctly
for Contacts you create in Outlook. When you import Contacts or try to
create them programmatically, the File As.. field will most likely not
have
the name elements it needs to derive that field correctly and you must
adjust it for yourself.
--
Russ Valentine
[MVP-Outlook]
Hi,

I know the File As only relates to Contacts, it's just that this
problem
occurs when right-clicking on the sender's name/email address to add
them
to
the contacts and only when the email sent is in plain-text format.
The
File
As options work fine using this method when the email sent isn't
plain-text.

Chris

:

I don't understand why you think The File As... field has anything
to
do
with messages that you received. It applies only to Contacts that
you
create, not messages.
--
Russ Valentine
[MVP-Outlook]
I'm using Outlook 2003 (fully patched)........I tried the Detect
and
Repair
and that didn't work.

I can't state the format I specified for the File As field as the
File
As
field is empty and when I click on the arrow to expand the list
of
options
I
just get a empty box. Normally I use FirstName LastName

It only seems to happen to contacts who send me Plain Text
emails.


Chris

:

You forgot even to state the format you specified for the File
As...
field.
That would be essential information to have. So would your
Outlook
version.
I suspect Outlook is only doing what you've told it to.
--
Russ Valentine
[MVP-Outlook]
Since last week, File As in the contacts section will only
populate
with
the
filing options if I input a Company which is not always
applicable.

This means the name is filed under the company and I do not
get
the
Last
Name, First Name or First Name Last Name options.

I can get round this by clicking on Full Name, but have never
had
to
do
this
is the past, the File As list had populated without me having
to
do
this
in
the past.

This also means that when right-clicking and selecting Add
Contact
on a
received email, I can't click save straight away because it
tells
me
there
is
nothing in the File As option.

If it helps, when clicking on Full Name when there is nothing
in
the
File
As
box, the fulll name entered appears in the Title Field which
is
presumably
why this is happening.