N
NavyPride09
My company sends out Office 2007 docs as attachments to our client who runs
Office 2000. When she sends them, even if she saves them as Office 2003
docs-- they pop up in the clients inbox as .exe and they cannot be opened.
IF we send the docs from our system to a user with Office 2003, and then
that person saves the doc on the desktop and reattaches it in an email and
sends the doc(s) to the client-- then it works.
The client cannot update the computer without security approval and we don't
have that kind of time. Is there anything that we can do on our end to get
the documents from Pt A to Pt B with out using that middle person?
Office 2000. When she sends them, even if she saves them as Office 2003
docs-- they pop up in the clients inbox as .exe and they cannot be opened.
IF we send the docs from our system to a user with Office 2003, and then
that person saves the doc on the desktop and reattaches it in an email and
sends the doc(s) to the client-- then it works.
The client cannot update the computer without security approval and we don't
have that kind of time. Is there anything that we can do on our end to get
the documents from Pt A to Pt B with out using that middle person?