File Attachments Numbering Sequentially when Opened

[Kim]

I hope someone can help me. On occasion, I receive email attachments and
when I open them an extra sequential number is added to the end of the file
name. I thought this was a Word option but apparently not. Now I'm hoping
it's an Outlook option so that I can turn it off. It's confusing my users
and making them think that they've received the wrong file.

E.g.:
Original file was named Kim.doc
Open (from email) file is named Kim1.doc

How do I make it stop? If it's not Outlook does someone know what's causing
this?

Thanks.

Kim.

 

[Brian Tillman [MVP - Outlook]]

I hope someone can help me. On occasion, I receive email attachments and
when I open them an extra sequential number is added to the end of the
file
name. I thought this was a Word option but apparently not. Now I'm
hoping
it's an Outlook option so that I can turn it off. It's confusing my users
and making them think that they've received the wrong file.

E.g.:
Original file was named Kim.doc
Open (from email) file is named Kim1.doc

How do I make it stop? If it's not Outlook does someone know what's
causing
this?

What's doing it is your opening the file from within the mail message. In
order to open anything on a PC, it must be on the hard drive. Attachments
within Outlook messages are embedded within the message so in order to open
it, Outlook must first extract the attachment from the message and place it
on your hard drive. Outlook uses a folder called the "Outlook Secure Temp
Folder" for that. If you open an attachment named kim.doc , Outlook writes
the file to the secure temp folder as kim.doc and opens it. If you have
another attachment and it, too, is called kim.doc and you open it, Outlook
must write it to the secure temp folder as well, but there is already a file
named kim.doc there (from the last time you opened an attachment of that
name), so Windows gives the new file then name kim1.doc

The solution is to always save an attachment to a folder YOU choose before
you open it and then open the file from that new location or to empty the
secure temp folder with regularity. See this:
http://www.howto-outlook.com/faq/securetemp.htm