File Conversion encoding problems

S

Scott W

I have a problem since purchasing and installing Office
XP. Many of my old files are now not able to open. When
I try to open old Word files, I get a menu that
says "File Conversion" and then it has list of languages
for encoding. When I select the default "windows" button
all I get is a bunch of boxes. When I went to
Microsoft's support website, it said to download update
SP3 which I did, but it did not help. I also have
problems opening old JPEG and other files as well. Does
anyone have any idea how to remedy this problem?
Microsoft is no help at all!
 

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