file corruption by Word X

[cal]

I've lost hours of work on two separate occasions now. Working in
Word X (release 1) on a 17" flat panel Imac with system 10.2.6 Word X
really seems unhappy with Equation Editor X but I am a math teacher so
I have to use it. I save as I go along and always just prior to
printing, but this last time when I went to print, nothing happened
except the spiralling rainbow circle of death!

When I force quit the program and try to reopen the document from the
desktop or from inside the program, it tells me the file might be
corrupt and unrecoverable - which in fact it is. I am VERY frustrated
and angry with this particular development.

Any solutions to:

1) preventing this from happening in the future
2) recovering the corrupted file

Thanks,

C.L.

 

[Jim Gordon]

Hi

By any chance did you install equation editor after running the office
updates?

If so, please download the update
http://www.microsoft.com/mac/downloads.aspx
and reinstall it. Then run Disk Utility First Aid to repair permissions.

If you use the value pack after installing the update you must re-install
the update and re-run First Aid.

-Jim Gordon
Mac MVP

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