File Corruption

R

Ray Harth

I have a user (User X for this situation) who periodically has files become
corrupt in PowerPoint and Excel for Office v.X for Mac. The user receives a
message stating: "PowerPoint cannot open the file ____. The file may be
corrupt, in use, or of a type not recognized by PowerPoint." A similar
message occurs when an Excel X file becomes corrupted. This user works in a
multi-OS multi-Office environment. Some users have Windows XP and are
running either Office 2003 or XP (2002). Mac users are all using Office X.
The other Mac users occasionally experience file corruption only after User
X has accessed and saved the file. The majority of the time, corruption
seems to be regulated to User X's Mac (a Power Mac G4 running OX 10.3.5 with
512MB RAM).



I have run the Repair Disk Permissions utility and installed all the
necessary Office updates. I am at a loss as to what is causing this
situation. Any help would be greatly appreciated.



Ray H.
 

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