File errors reading Japanese-based files

[Zane]

When I try to open an Excel file created in Japanese
Excel 97 with Excel 2000 on Windows XP I get an error
message

File error: data may have been lost

The file opens but does not display the Japanese
character set. IME is installed and the Office Language
Settings have been configured. Word documents will open
and display properly and the same Excel file will open
and display properly in the ExcelViewer application.

The Office installation has been patched up to date.

Thanks!

 

[so do i]

I have the same error... files from the 統計局...

 

[Zane]

This is NOT a compatibility problem - there is a machine in the building configured the same way that can open these files. There are no obvious configuration differences between the machines/applications

What am I missing?

 

[Lady Layla]

Go to tools options General and uncheck ignore other applicatiosn

Other than that, since there is no clue as to what you are talking about, you
need to expand what your problem is




: This is NOT a compatibility problem - there is a machine in the building
configured the same way that can open these files. There are no obvious
configuration differences between the machines/applications.
:
: What am I missing?

 

[Zane]

None of the worksheet options makes a difference - it
would be nice if the error that appears when the sheet
opens was a little more specific. File error: data may
have been lost is pretty weak.

 

[Guest]

Apparently the install order of the language support
files is critical - for Excel at least. After several
reinstalls of Office and the ie_ja.exe (install the
ie_ja.exe file first!), I can now open the files without
the error message. The only problem is the japanese text
will not display correctly, so that would mean the
original font is not supported (or properly recognized)
in Excel. But again, the file opens and views properly
with the XLViewer application. At least I am one step
closer.