File Locks

[Bill H]

I manage a 50 user network using Windows 03 server and Word 03. My users
work with a number of templates (.dot files) on the server (The templates
are changed frequently and are much easier to mange if they are at a central
location). This has worked well for a number of years, recently I have been
having a problem I could use some help with; One of my users opened 4 copies
of the same document template at the same time. When anyone else attempted
to use this template, they got a "User does not have permission to use this
file" message. Is there any way to tell Windows to allow more copies of this
file to be opened?
Thanks
Bill

 

[Graham Mayor]

You can only 'open' one copy of a template at a time, but users should be
able to create new documents from it. How are the templates being used?

Note you cannot share the Normal.dot file among multiple users in Word
http://support.microsoft.com/?kbid=811468

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Graham Mayor - Word MVP


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