"File not available", unable to open anything.

[the_crooked_step]

I'm using Microsoft Word, Office 2007 and am having trouble with opening
files. When I attempt to open a file, old or new, a message comes up saying
"The File ________ is not available." I can't create new files because the
next time I want to access them, I can't. This is a real problem as I have
work for university which I need to do with Word. Is there any settings I
should change or should I reinstall the product? Thanks..

 

[Herb Tyson [MVP]]

Norton's Office Plug-In can cause this problem. If you're
using NAV, try disabling the Office plug in and see if that eliminates the
problem (but don't turn off a/v protection altogether). For more information
about the Office plug-in and how to disable it, see:

http://support.microsoft.com/?kbid=329820

 

[Justin]

Norton's Office Plug-In can cause this problem. If you're
using NAV, try disabling the Office plug in and see if that eliminates the
problem (but don't turn off a/v protection altogether). For more information
about the Office plug-in and how to disable it, see:

http://support.microsoft.com/?kbid=329820


--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com

i'm having the same problem but i don't have Norton installed?