file not showing correctly

[Johnny1r]

Hello and thanks for looking at my problem. I am running Office 2000
sp3 and Windows XP SP1. My problem is my son created a document in
Word a few weeks ago for a school assignment. When he tried to open
it up today it opened up but it was just pages and pages of the letter
y with 2 dots over each one. How can I get it to show correctly.
Thanks for your help, John

 

[BobCP]

Hello and thanks for looking at my problem. I am running Office 2000
sp3 and Windows XP SP1. My problem is my son created a document in
Word a few weeks ago for a school assignment. When he tried to open
it up today it opened up but it was just pages and pages of the letter
y with 2 dots over each one. How can I get it to show correctly.
Thanks for your help, John

Word apparently doesn't recognize that it's a Word document and is
showing the pure code. The document has a .doc extension, right?

You may have to create a new Word doc by cutting and pasting whatever
text is still embedded into a new file.

 

[Johnny1r]

Thanks for your reply. Yes his files have a .doc extension. He has used
Word many times and knows how to save files . Of his last 5 Word files
, he said he saved them all the same way he always does, 3 have this
coded look. One he emailed to school as an atachment. and that file was
sent correctly. but when he went to open the original later it was
coded. The other 4 were not sent email. 2 look coded. I don't know what
they looked like when he saved them because he didn't reopen them right
after saving. as far as cutting and pasting , there is nothing but J's