J
jchrist76
A user is getting a file permission error when saving
some word docs to network drives. The docs are from a
template, but he is the only user with the error. I
checked permission on the folder he is saving to and he
has permission to wrtie, read and modify in that folder.
He is able to open a doc in the folder and edit, but when
saving it says the file permission error. if he
continues it converts the original file to a 1kb file
which contains nothing and closes word. The autosave
file is also gone at this point. If he says no to save,
he can save to his local hard drive, then move it to the
folder he tried the save to without any problem.
It is almost as if he has full control in the folder, but
the docs he only has read access to. If that is the case
however, why does it delete the original file he edited
and replace it with the 1kb file?
any help is appreciated.
Thanks
some word docs to network drives. The docs are from a
template, but he is the only user with the error. I
checked permission on the folder he is saving to and he
has permission to wrtie, read and modify in that folder.
He is able to open a doc in the folder and edit, but when
saving it says the file permission error. if he
continues it converts the original file to a 1kb file
which contains nothing and closes word. The autosave
file is also gone at this point. If he says no to save,
he can save to his local hard drive, then move it to the
folder he tried the save to without any problem.
It is almost as if he has full control in the folder, but
the docs he only has read access to. If that is the case
however, why does it delete the original file he edited
and replace it with the 1kb file?
any help is appreciated.
Thanks