File->Send To->Mail Recipient Disabled

M

mwille64

I'm trying to use the Send To Mail Recipient option but is disabled for both
Word and Excel. I'm a Lotus Notes user and Notes is my default mail client.
If I change to Outlook Express it works fine; switching back to Notes to
feature is disabled.

I have repeatedely de-installed office and Lotus Notes to no evail. I tried
it with Notes 5, 6 & 7; nothing does the trick.

As far as I know Lotus Notes does support MAPI, but apparently MS Office
doesn't agree.

Any ideas?
 
M

Milly Staples [MVP - Outlook]

Send to->Mail Recipient requires a Microsoft Outlook for automation. And,
the Outlook and Office versions must match.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.


After furious head-scratching, mwille64 asked this group:

| I'm trying to use the Send To Mail Recipient option but is disabled
| for both Word and Excel. I'm a Lotus Notes user and Notes is my
| default mail client. If I change to Outlook Express it works fine;
| switching back to Notes to feature is disabled.
|
| I have repeatedely de-installed office and Lotus Notes to no evail. I
| tried it with Notes 5, 6 & 7; nothing does the trick.
|
| As far as I know Lotus Notes does support MAPI, but apparently MS
| Office doesn't agree.
|
| Any ideas?
 
M

mwille64

This is incorrect. The Send To Mail Recipient option does work with other
MAPI complient mail clients (Microsoft just doesn't document this very well,
it avoids in particular to explain how it works with Lotus Notes).

In matter of fact our entire company works perfectly this way (MS Office
sending via Lotus Notes mail client). Only on a single machine (its mine) it
doesn't work.

I must have configured something in such a way that MS Office believes there
is no mail client installed.
 
S

Sue A

We have the same problem. We have Office 2000 installed on all PCs, Lotus
Notes e-mail, everything had been working fine. File-SendTo-Mail Recipient
appears on Windows 2000 clients as well as clients that were upgraded to XP
SP2 from Win2K but does NOT for those with fresh/new XP SP2 operating
systems. Maybe this will help in the search for an answer.


mwille64 said:
This is incorrect. The Send To Mail Recipient option does work with other
MAPI complient mail clients (Microsoft just doesn't document this very well,
it avoids in particular to explain how it works with Lotus Notes).

In matter of fact our entire company works perfectly this way (MS Office
sending via Lotus Notes mail client). Only on a single machine (its mine) it
doesn't work.

I must have configured something in such a way that MS Office believes there
is no mail client installed.


Milly Staples said:
Send to->Mail Recipient requires a Microsoft Outlook for automation. And,
the Outlook and Office versions must match.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.


After furious head-scratching, mwille64 asked this group:

| I'm trying to use the Send To Mail Recipient option but is disabled
| for both Word and Excel. I'm a Lotus Notes user and Notes is my
| default mail client. If I change to Outlook Express it works fine;
| switching back to Notes to feature is disabled.
|
| I have repeatedely de-installed office and Lotus Notes to no evail. I
| tried it with Notes 5, 6 & 7; nothing does the trick.
|
| As far as I know Lotus Notes does support MAPI, but apparently MS
| Office doesn't agree.
|
| Any ideas?
 
M

mwille64

That actually is a good pointer. I have the automated Windows update feature
enabled and recently received a couple of updates. Before it was actually
working. It seems as if the feature broke with one of the security updates

Sue A said:
We have the same problem. We have Office 2000 installed on all PCs, Lotus
Notes e-mail, everything had been working fine. File-SendTo-Mail Recipient
appears on Windows 2000 clients as well as clients that were upgraded to XP
SP2 from Win2K but does NOT for those with fresh/new XP SP2 operating
systems. Maybe this will help in the search for an answer.


mwille64 said:
This is incorrect. The Send To Mail Recipient option does work with other
MAPI complient mail clients (Microsoft just doesn't document this very well,
it avoids in particular to explain how it works with Lotus Notes).

In matter of fact our entire company works perfectly this way (MS Office
sending via Lotus Notes mail client). Only on a single machine (its mine) it
doesn't work.

I must have configured something in such a way that MS Office believes there
is no mail client installed.


Milly Staples said:
Send to->Mail Recipient requires a Microsoft Outlook for automation. And,
the Outlook and Office versions must match.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.


After furious head-scratching, mwille64 asked this group:

| I'm trying to use the Send To Mail Recipient option but is disabled
| for both Word and Excel. I'm a Lotus Notes user and Notes is my
| default mail client. If I change to Outlook Express it works fine;
| switching back to Notes to feature is disabled.
|
| I have repeatedely de-installed office and Lotus Notes to no evail. I
| tried it with Notes 5, 6 & 7; nothing does the trick.
|
| As far as I know Lotus Notes does support MAPI, but apparently MS
| Office doesn't agree.
|
| Any ideas?
 
A

Aaron H

Joining the discussion a bit late, but I am experiencing a similar problem.

5 machines (all win xp sp2 with office 2003 standard and outlook 2003).
2 of these machines can not recognize outlook as the default mail client for
use within the office 2003 appications (specifically word and excel).
As a result the "mail recipient" button in the office 2003 toolbars is
disabled.
The other 3 machines are working properly and have undergone parallel
transformations. I have synchronized the Outlook settings across all 5 PCs.

I have tried several prescribed solutions to no avail (as well as
reinstalling Outlook). I find this especially strange since the send and
recieve functions within outlook work fine and outlook appears to be set as
the default mail client every where else (i.e. internally, as well as in the
Internet Options -> Programs tab of the control panel). If I switch the
default client to outlook express then the "mail recipient" button will
reappear. However we do not wish to continue using outlook express for
obvious reasons.

Any and all suggestions are welcome, thank you.
Aaron H
 
C

Cliff WG

I found this, and it did make then menu's available, but I was not able to
get it setup to work with Lotus notes 6.5. I'm assuming it may be a MAPI
driver version that may be outdated or not supported.

http://support.microsoft.com/?scid=kb;en-us;834008&spid=2525&sid=69

mwille64 said:
That actually is a good pointer. I have the automated Windows update feature
enabled and recently received a couple of updates. Before it was actually
working. It seems as if the feature broke with one of the security updates

Sue A said:
We have the same problem. We have Office 2000 installed on all PCs, Lotus
Notes e-mail, everything had been working fine. File-SendTo-Mail Recipient
appears on Windows 2000 clients as well as clients that were upgraded to XP
SP2 from Win2K but does NOT for those with fresh/new XP SP2 operating
systems. Maybe this will help in the search for an answer.


mwille64 said:
This is incorrect. The Send To Mail Recipient option does work with other
MAPI complient mail clients (Microsoft just doesn't document this very well,
it avoids in particular to explain how it works with Lotus Notes).

In matter of fact our entire company works perfectly this way (MS Office
sending via Lotus Notes mail client). Only on a single machine (its mine) it
doesn't work.

I must have configured something in such a way that MS Office believes there
is no mail client installed.


:

Send to->Mail Recipient requires a Microsoft Outlook for automation. And,
the Outlook and Office versions must match.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.


After furious head-scratching, mwille64 asked this group:

| I'm trying to use the Send To Mail Recipient option but is disabled
| for both Word and Excel. I'm a Lotus Notes user and Notes is my
| default mail client. If I change to Outlook Express it works fine;
| switching back to Notes to feature is disabled.
|
| I have repeatedely de-installed office and Lotus Notes to no evail. I
| tried it with Notes 5, 6 & 7; nothing does the trick.
|
| As far as I know Lotus Notes does support MAPI, but apparently MS
| Office doesn't agree.
|
| Any ideas?
 
J

JRF

Add me to the list. My new laptop is configured with MS Office 2003, now the
send to functions are toast. I moved them from being grayed out with an
Outlook install but they still won't see Lotus Notes mail. Worked find with
the previous version and I've tried all the recommended settings..... HELP!


Cliff WG said:
I found this, and it did make then menu's available, but I was not able to
get it setup to work with Lotus notes 6.5. I'm assuming it may be a MAPI
driver version that may be outdated or not supported.

http://support.microsoft.com/?scid=kb;en-us;834008&spid=2525&sid=69

mwille64 said:
That actually is a good pointer. I have the automated Windows update feature
enabled and recently received a couple of updates. Before it was actually
working. It seems as if the feature broke with one of the security updates

Sue A said:
We have the same problem. We have Office 2000 installed on all PCs, Lotus
Notes e-mail, everything had been working fine. File-SendTo-Mail Recipient
appears on Windows 2000 clients as well as clients that were upgraded to XP
SP2 from Win2K but does NOT for those with fresh/new XP SP2 operating
systems. Maybe this will help in the search for an answer.


:

This is incorrect. The Send To Mail Recipient option does work with other
MAPI complient mail clients (Microsoft just doesn't document this very well,
it avoids in particular to explain how it works with Lotus Notes).

In matter of fact our entire company works perfectly this way (MS Office
sending via Lotus Notes mail client). Only on a single machine (its mine) it
doesn't work.

I must have configured something in such a way that MS Office believes there
is no mail client installed.


:

Send to->Mail Recipient requires a Microsoft Outlook for automation. And,
the Outlook and Office versions must match.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.


After furious head-scratching, mwille64 asked this group:

| I'm trying to use the Send To Mail Recipient option but is disabled
| for both Word and Excel. I'm a Lotus Notes user and Notes is my
| default mail client. If I change to Outlook Express it works fine;
| switching back to Notes to feature is disabled.
|
| I have repeatedely de-installed office and Lotus Notes to no evail. I
| tried it with Notes 5, 6 & 7; nothing does the trick.
|
| As far as I know Lotus Notes does support MAPI, but apparently MS
| Office doesn't agree.
|
| Any ideas?
 
D

Deee5

Using Lotus Notes 7, Office 2003, followed the steps in the link and the Send
To >> Mail Recipient>> As Document works now.

Cliff WG said:
I found this, and it did make then menu's available, but I was not able to
get it setup to work with Lotus notes 6.5. I'm assuming it may be a MAPI
driver version that may be outdated or not supported.

http://support.microsoft.com/?scid=kb;en-us;834008&spid=2525&sid=69

mwille64 said:
That actually is a good pointer. I have the automated Windows update feature
enabled and recently received a couple of updates. Before it was actually
working. It seems as if the feature broke with one of the security updates

Sue A said:
We have the same problem. We have Office 2000 installed on all PCs, Lotus
Notes e-mail, everything had been working fine. File-SendTo-Mail Recipient
appears on Windows 2000 clients as well as clients that were upgraded to XP
SP2 from Win2K but does NOT for those with fresh/new XP SP2 operating
systems. Maybe this will help in the search for an answer.


:

This is incorrect. The Send To Mail Recipient option does work with other
MAPI complient mail clients (Microsoft just doesn't document this very well,
it avoids in particular to explain how it works with Lotus Notes).

In matter of fact our entire company works perfectly this way (MS Office
sending via Lotus Notes mail client). Only on a single machine (its mine) it
doesn't work.

I must have configured something in such a way that MS Office believes there
is no mail client installed.


:

Send to->Mail Recipient requires a Microsoft Outlook for automation. And,
the Outlook and Office versions must match.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.


After furious head-scratching, mwille64 asked this group:

| I'm trying to use the Send To Mail Recipient option but is disabled
| for both Word and Excel. I'm a Lotus Notes user and Notes is my
| default mail client. If I change to Outlook Express it works fine;
| switching back to Notes to feature is disabled.
|
| I have repeatedely de-installed office and Lotus Notes to no evail. I
| tried it with Notes 5, 6 & 7; nothing does the trick.
|
| As far as I know Lotus Notes does support MAPI, but apparently MS
| Office doesn't agree.
|
| Any ideas?
 
V

Vistar

This link info worked (to my surprise!) By setting the e-mail program to
Outlook (although I do not use it - in fact declined to install it from
Office 2003) it allowed "send to" to highlight and then linked me to Outlook
Express, apparently failed to find that, so asked for an alternative - I
selected Eudor Pro... and I'm back to where I was before Office 2003 was
installed. Good deal!

"
 

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