File-system access speed painfully s-l-o-w

D

DanOB

Friends -

[MS Word 2004 on G4 Powerbook, 1GB RAM]

Recently, opening and saving files has become a tortuous process. When I
choose 'Open' from the File menu, for example, I might wait 15 to 60
seconds before the open-file dialog appears. Once it does, navigation is
fast, and overall editing performance within the app is fine.

I've cleaned caches, repaired permissions, defragged the disk -- all
without noticeable impact. And the slowing appears to be getting worse...

Any ideas on what I might do about this?

Dan
 
J

John McGhie [MVP - Word and Word Macintosh]

Hi Dan:

Let's re-express this problem...

When you use File>Open, the result has nothing to do with Word. Word issues
a command to the operating system to open a particular "kind" of OS X Finder
window.

The dialog that appears is not part of, and actually has nothing to do with
Word. Word just asks for it to be displayed.

So: Your question becomes "What is slowing down the Finder?"

You don't say which OS you are using (is it 10.3.9, or 10.4.4?) but you have
plenty of RAM, so it's probably not that. You have rebooted recently, so
it's not that.

My first thought would be Spotlight: If you're running it, turn it off and
see what happens.

Your antivirus program could be affecting things: try turning that off and
see what happens.

Hopefully others will have more suggestions.

Cheers

Friends -

[MS Word 2004 on G4 Powerbook, 1GB RAM]

Recently, opening and saving files has become a tortuous process. When I
choose 'Open' from the File menu, for example, I might wait 15 to 60
seconds before the open-file dialog appears. Once it does, navigation is
fast, and overall editing performance within the app is fine.

I've cleaned caches, repaired permissions, defragged the disk -- all
without noticeable impact. And the slowing appears to be getting worse...

Any ideas on what I might do about this?

Dan

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410
 
D

Daiya Mitchell

We've been getting a rash of these complaints lately.....

Apparently having the iDisk from .mac mounted on the desktop causes this for
some reason, and Office takes the biggest hit. That may be it, in this case
as well.

Do you have .mac? What OS version?

Previous discussion:
<http://groups.google.com/group/microsoft.public.mac.office/browse_frm/threa
d/c2102e30fbd35586/28773fc4ef7a26d9#28773fc4ef7a26d9>


Friends -

[MS Word 2004 on G4 Powerbook, 1GB RAM]

Recently, opening and saving files has become a tortuous process. When I
choose 'Open' from the File menu, for example, I might wait 15 to 60
seconds before the open-file dialog appears. Once it does, navigation is
fast, and overall editing performance within the app is fine.

I've cleaned caches, repaired permissions, defragged the disk -- all
without noticeable impact. And the slowing appears to be getting worse...

Any ideas on what I might do about this?

Dan
 
J

John McGhie [MVP - Word and Word Macintosh]

Yeah... That would certainly do it -- the Finder refreshes the current view
of the visible folders each time it opens a window :)


We've been getting a rash of these complaints lately.....

Apparently having the iDisk from .mac mounted on the desktop causes this for
some reason, and Office takes the biggest hit. That may be it, in this case
as well.

Do you have .mac? What OS version?

Previous discussion:
<http://groups.google.com/group/microsoft.public.mac.office/browse_frm/threa
d/c2102e30fbd35586/28773fc4ef7a26d9#28773fc4ef7a26d9>


Friends -

[MS Word 2004 on G4 Powerbook, 1GB RAM]

Recently, opening and saving files has become a tortuous process. When I
choose 'Open' from the File menu, for example, I might wait 15 to 60
seconds before the open-file dialog appears. Once it does, navigation is
fast, and overall editing performance within the app is fine.

I've cleaned caches, repaired permissions, defragged the disk -- all
without noticeable impact. And the slowing appears to be getting worse...

Any ideas on what I might do about this?

Dan

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410
 
D

DanOB

Thanks for these ideas. I do have .Mac and am running 10.4.4.

Would simply moving the iDisk off the desktop be a solution?

Dan

Daiya said:
We've been getting a rash of these complaints lately.....

Apparently having the iDisk from .mac mounted on the desktop causes this for
some reason, and Office takes the biggest hit. That may be it, in this case
as well.

Do you have .mac? What OS version?

Previous discussion:
<http://groups.google.com/group/microsoft.public.mac.office/browse_frm/threa
d/c2102e30fbd35586/28773fc4ef7a26d9#28773fc4ef7a26d9>


Friends -

[MS Word 2004 on G4 Powerbook, 1GB RAM]

Recently, opening and saving files has become a tortuous process. When I
choose 'Open' from the File menu, for example, I might wait 15 to 60
seconds before the open-file dialog appears. Once it does, navigation is
fast, and overall editing performance within the app is fine.

I've cleaned caches, repaired permissions, defragged the disk -- all
without noticeable impact. And the slowing appears to be getting worse...

Any ideas on what I might do about this?

Dan
 
P

Paul Berkowitz

No. (And it's not a "Finder" window, as John said, it's an OS window. So
moving the iDisk location won't change anything. It makes no difference if
you display disks on the desktop or not.)

What you need to do is go to System Preferences -> .Mac -> iDisk, and turn
iDisk synching OFF.

You will still have an iDisk in your list of disks in Finder windows (and on
your desktop, if you display disks there). You can still drag files there
and back.

Now it will behave as it did back in OS 10.3 and 10.2. When you drag files
to your iDisk they get copied there then and there, which can take a little
while. Deleting files from an iDisk is a bit of a nuisance, etc. (When you
have iDisk Synching ON in OS 10.4 Tiger, all that stuff takes place later on
in the background and doesn't bother you at all.) But you do not get the
annoying long pauses and scrods with Open and Save windows in applications.
I look forward to Apple fixing this bug, because in other respects iDisk
Synching On is very nice. But it's not worth this hassle with Open/Save
dialogs, so I've turned it off myself.

[However: if you happen to have shared Projects on iDisks in Entourage, this
will make matters a lot worse in Entourage, where Entourage syncs to the
projects every two minutes. With iDisk synching off, it keeps trying to
connect directly to the iDisk, which can freeze Entourage for 30 seconds or
so every 2 minutes! This is a lot worse. I've turned off Sharing in my test
project for that reason. (In Entourage, Project Center/A
Project/Properties/Sharing.) This is much worse in 10.4 than it was in 10.3.
So if you have a Shared Project on an iDisk in Tiger, you can't win - except
by getting a proper server to do your Projects on.]

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.

From: DanOB <[email protected]>
Newsgroups: microsoft.public.mac.office.word
Date: Fri, 10 Feb 2006 10:07:18 -0500
Subject: Re: File-system access speed painfully s-l-o-w

Thanks for these ideas. I do have .Mac and am running 10.4.4.

Would simply moving the iDisk off the desktop be a solution?

Dan

Daiya said:
We've been getting a rash of these complaints lately.....

Apparently having the iDisk from .mac mounted on the desktop causes this for
some reason, and Office takes the biggest hit. That may be it, in this case
as well.

Do you have .mac? What OS version?

Previous discussion:
<http://groups.google.com/group/microsoft.public.mac.office/browse_frm/threa
d/c2102e30fbd35586/28773fc4ef7a26d9#28773fc4ef7a26d9>


Friends -

[MS Word 2004 on G4 Powerbook, 1GB RAM]

Recently, opening and saving files has become a tortuous process. When I
choose 'Open' from the File menu, for example, I might wait 15 to 60
seconds before the open-file dialog appears. Once it does, navigation is
fast, and overall editing performance within the app is fine.

I've cleaned caches, repaired permissions, defragged the disk -- all
without noticeable impact. And the slowing appears to be getting worse...

Any ideas on what I might do about this?

Dan
 
D

DanOB

Thanks for this clear explanation, Paul. I'll turn off iDisk synching.
I'm assuming that I can use Backup3 to schedule incremental copies to
the iDisk without invoking this bug.

Dan
 

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