Files Corrupted - Not Opening - Publisher 2002 Crashes

[Web-Guy]

I am starting to see more and more publisher files
corrupted I think?

I cannot open the stupid things..
I tried please... it still refused! The nerv!

Each time I open the files Publisher Crashes without
evening loading the document. It's a vicious loop!

I've tried opening the document in safe mode, still fails.
I tried not showing the pictures, at first it works.
But after saving, closing, and trying to open again publisher
crashes. I even tried with one file deleting all image objects
that I could discern. Still after saving and closing it began crashing
publisher again. I can pull the text out, but it's the layout I need!

Any ideas?

I am on WinXP Pro. Pub. 2002.
Fresh install of Office XP.

Thank so much!

-WG

 

[DavidF]

As Mary suggested in the general Publisher group, have you tried updating
your video driver?

I presume that the files are on your hard drive, and not on a removable
media?

Perhaps it would help if you installed the Office SPs and perhaps XP SPs?
http://office.microsoft.com/en-us/default.aspx

DavidF

 

[Mary Sauer]

Web-Guy also asked this in the MediaCenter newsgroup. It was from over there
that directed him here. I am wondering if he is having web issues or publication
issues.

 

[DavidF]

I assumed that he was not talking about a web publication, even with the
Web-guy name. I had read your answer in the general group, and just thought
I would add a couple guesses in this post.

DavidF

 

[DavidF]

All I can do is repeat my earlier suggestions:

As Mary suggested in the general Publisher group, have you tried updating
your video driver?

I presume that the files are on your hard drive, and not on a removable
media?

Perhaps it would help if you installed the Office SPs and perhaps XP SPs?
http://office.microsoft.com/en-us/default.aspx

DavidF

 

[Mary Sauer]

Setup the newsgroups in your newsreader.

Do you have Norton?
How to use Office programs with the Norton AntiVirus Office plug-in
http://support.microsoft.com/kb/329820/en-us

When corruption occurs in a Publisher document it is an image at fault. If some
of your Publisher files open without issue, then you can bet it is a graphics
problem.

If upgrading your video/graphics driver doesn't help, it is time to reconstruct
your documents, saving with a new name after each insertion of an image. Close
the document, re-open. If you cannot reopen then you will know what image is
causing you grief.

 

[Mary Sauer]

Should read news://msnew.microsoft.com

I forgot the slashes.

 

[Web-Guy]

Thank you Mary!

To answer some questions:
This is happening on multiple computers.
One 1yr old and another 2 months old. Both Dell machines
running XP Pro.

The problem with images is that I can't open the file to find out which
image it is? And this is happening on multiple documents with
different images.

As for reconstructing.... isn't there a better way.
I'm talking about 10+ files, with who knows how many
more on their way.....

We use Trend Micro, not Norton.
Soon we plan to drop Trend Micro (it's garbage)
and go with Nod32.

I have updated systems, SP2, and All Office updates for
Office XP.

I don't

 

[Web-Guy]

Should read news://msnew.microsoft.com

I forgot the slashes.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com