files open but prompt as if open by another?

[mattd]

Hi,

I was called by a user who got a new PC with a problem.

When they try to open a Word file they recieve the
following:
c:\...\<filename>...is being used by <user?>. Do you want
to make a copy?

What I found is that where <user?> is the author name in
the properties of the file, and not another user on the
network or pc. This affects all Word documants and they
are all located on C:\.

The original PC was windows 98 with Word 97, and the new
system is Windows XP still using Word 97.

Any ideas? Possible permissions problem?

thanks in advance!

Mattd