filters/rules are blocking my notification that new email has arri

M

Maria

Hi there

I have rules set up in my outlook that move some of my incoming email to
other folders. It really helps my organization but has one surprising and
annoying side effect.

When I receive a new message from an email address which is moved by one of
these rules, I do not get a notification that I have received new email. I
still have the notification radio buttob checked and I still receive
notification for the new emails which remain in my inbox.

I wondered if anyone else has come across this problem. Do I have to keep
all those messages in the inbox and move them manually if I want to see a
notification?

Cheers
Maria
 
D

Diane Poremsky [MVP]

Are you using a pst or exchange mailbox? This may not work with server side
rules, but you can add the action to display a desktop alert, play a sound
or display a new mail window.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
M

Maria

Hi there

It looks like I am using a Microsoft Exchange mailbox.

In Tools > Options > Email Options, I can add one of three possible actions
after moving or deleting a message:
return to inbox
open the next item
open the previous item

Is that where you were thinking I would see the choice to add the action to
display a desktop alert?


Cheers
Maria

Diane Poremsky said:
Are you using a pst or exchange mailbox? This may not work with server side
rules, but you can add the action to display a desktop alert, play a sound
or display a new mail window.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Maria said:
Hi there

I have rules set up in my outlook that move some of my incoming email to
other folders. It really helps my organization but has one surprising and
annoying side effect.

When I receive a new message from an email address which is moved by one
of
these rules, I do not get a notification that I have received new email. I
still have the notification radio buttob checked and I still receive
notification for the new emails which remain in my inbox.

I wondered if anyone else has come across this problem. Do I have to keep
all those messages in the inbox and move them manually if I want to see a
notification?

Cheers
Maria
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top