"Find" a Contact by Company works intermittently

[Vicki]

In Outlook 2000, I was always able to "Find a Contact" by entering just the
Company name (i.e. whatever is populated in the Contact Company field). With
Outlook XP, I am able to find some Contacts with Company Name, but not others
(i.e. - I can find "Hertz" but not "Comcast". Both company names are
populated in the same "Company" field and neither have first, last names
populated).

In fact, I am not able to find most of my "Company Only" records (i.e. with
no First, Last names).

 

[Judy Gleeson \(MVP Outlook\)]

Yes it is very unreliable in 2002 and 2003. I counsel my clients not to use
it as it does not give you all entries from each company. I have seen no
pattern to the behaviour though I watched it a lot on many sites. Use first
and Last name in the Lookup window (they work perfectly) and try a Phone
List view sorted By Company.


I hope this helps you at least a little bit!

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook
www.acorntraining.com.au
Canberra, Australia

"I not only use all the brains I have, but all I can borrow." (Woodrow
Wilson)

 

[Vicki]

Thanks for the reply, Judy. I am using Outlook XP. The reason I do not want
to use First/Last Name is because I sync with my palm treo and I how it lists
the records in the Palm if you do it that way. Also, I use the Company field
in Mail Merges. Is there anything I can do to the records that don't work to
make them "act" like the ones that do (ie. - "find" based on Comany field)?
Is there a patch or fix?

 

[Judy Gleeson \(MVP Outlook\)]

Using the Contacts lookup window has nothing to do with synching. Just type
Judy in the window and you'll find me. Typing Gleeson also works, what
doesn't work in the lookup window is typing Acorn.

Records without a First or Last Name are hard to find - could you put the
company name in the Firstname field AS WELL as in the Company field? The
your lookup window will find them for you! It should annoy the PDA too much
either.

No patches that I know of.

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook
www.acorntraining.com.au
Canberra, Australia

"I not only use all the brains I have, but all I can borrow." (Woodrow
Wilson)