Fix for some: Entourage 2004, Exchange, and Spinning Ball

[deckman]

Using OS X 10.4.3, Entourage 2004 with Exchange 2003.

I've applied the Spotlight fix and told spotlight not to index my MUD
folder, but I've still been getting the spinning ball on an ongoing
basis and it's been driving me nuts. I've found the only way to keep
it down was to keep my folder sizes relatively small. But I get a lot
of email and being able to hold only a week or so of sent and deleted
items is an issue for me.

Well, during one of these stalls I had Activity Monitor running and I
noticed that a large amount of the CPU was being dedicated to Norton
Antivirus. It seems that Norton is constantly trying to scan the
Entourage database while it's being synched to Entourage.

By adding the MUD folder to my Safe Zone in Norton AV 10.0, the
spinning ball issue has gone away.

As for it being an issue that I might be exposed to Viruses, we have
multiple layers of Anti-virus protection before my email gets to me
through Exchange, so I'm hoping I'm not exposing myself to any possible
viruses.

Just thought I'd post this in case it helps anyone else.

 

[None]

Ahhh yes- I too was sitting in front of Activity Viewer and noticed
this extreme call for the CPU - we too are have the "Spinning Ball"
issue and I am going to try that suggestion out. We use NAV_CE10 and it
was showing up as very active while working in Entourage of late-

What do you think of it maybe being the Folder Sizes? I see it
mentioned in a few discussions as well, but its not the solution we
want to try just yet (The Archive Process- you know)

I will report back! So glad someone else is now getting this.

ABM

 

[deckman]

Hi ABM,

Yes, previously I found that by archiving my folders it helped, but I
think this was just making NAV have to scan less files so the issue was
temporarily alleviated until your folders grow again.

I archived things a few weeks ago, but found that things were starting
to slow down again as my sent and deleted items grew, so thought I'd
look into it again.

After I put the MUD folder into the safe zone list in NAV 10, my large
folders are not having any problems getting synched.

No more spinning ball! Woohoo!

deckman