Fix missing proplus.msi with upgrade

[jake]

A few years ago my company purchased a couple of computers that had microsoft
office professional with frontpage (might have been a pirated version, I was
not with the company at the time). We were not given a disc and have no way
of contacting the person we bought the computers from. None of the computers
can recieve office updates now due to a missing proplus.msi file. I tried
downloading the fullfile updates to no avail. If i purchase the Office 2003
small business upgrade, will it correct the problem? Would there be any
advantage in buying the complete version rather than the upgrade?

Thanks.

 

[Susan Ramlet]

Hi, Jake,

Is it Office 2000 that's installed on those computers?

The upgrade might be okay...except that to uninstall Office 2000 the natural
way, you still need CDs. And...if you ever format and re-install those
systems, you won't have any proof that the upgrade is valid, since you don't
have the original media.

I think I'd get the full version of Office 2003, and hang onto those CDs.
If you can't uninstall Office 2000, you can use the manual steps here:

How to remove the Office 2000 CD1:
http://support.microsoft.com/default.aspx?scid=kb;en-us;219423

How to remove Office 2000 CD2 (if necessary):
http://support.microsoft.com/default.aspx?scid=kb;en-us;247684

Then you might need / want to run the Windows Installer Cleanup Utility to
remove references to it in the registry to the installation.

290301 - Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=offxp