Flags Expire?

[DRoz]

A user in my office is using Outlook 2003 on a Microsoft XP computer. He
recently noticed that when he flags emails in his Inbox, they often
"disappear" after a few days. He has tried using the different colors to see
if any don't disappear (corresponding to the Tomorrow, This Week, Next Week,
etc. flags in Outlook 2007), but they all do.

I'm guessing he may have accidentally clicked something that set his flags
to expire after a certain amount of time, but I can't find that setting
anywhere.

Does anyone have any idea what could be causing his flags to disappear and
how I can remedy it? Thanks.

 

[Diane Poremsky [MVP]]

flags wouldn't expire. Is he connecting to exchange server and using cache
mode?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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[NicolasGB]

Dear Diane,

I am experiencing the same problem. The icon marking whether mails have been
replied to or forwarded also disappears.
I am connecting to exchange server and using cache mode, can you advise?

Thank-you!
Kind Regards,
NGB

flags wouldn't expire. Is he connecting to exchange server and using cache
mode?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

A user in my office is using Outlook 2003 on a Microsoft XP computer. He
recently noticed that when he flags emails in his Inbox, they often
"disappear" after a few days. He has tried using the different colors to
see
if any don't disappear (corresponding to the Tomorrow, This Week, Next
Week,
etc. flags in Outlook 2007), but they all do.

I'm guessing he may have accidentally clicked something that set his flags
to expire after a certain amount of time, but I can't find that setting
anywhere.

Does anyone have any idea what could be causing his flags to disappear and
how I can remedy it? Thanks.