Folder list shows 'Personal Folders' twice...

[HeadOffice]

I've just installed Office 2003 and Outlook is doing everything fine except I
see 'Personal Folders' twice in my folders list.
I don't have any other .pst files open - how can I get rid of this duplicate
entry?

I even tried deleting my pst file and starting Outlook again so it would re-
create it. Any ideas would be gratefully appreciated.

 

[DL]

A corrupt profile, close OL and use the mail applet in control panel

 

[HeadOffice]

Many thanks! I will try it this evening!!!

A corrupt profile, close OL and use the mail applet in control panel

I've just installed Office 2003 and Outlook is doing everything fine except I
see 'Personal Folders' twice in my folders list.

[quoted text clipped - 3 lines]

I even tried deleting my pst file and starting Outlook again so it would re-
create it. Any ideas would be gratefully appreciated.

 

[HeadOffice via OfficeKB.com]

Had to delete all profiles (after backing up my original pst file). Created
everything from scratch and imported my conytacts, calendar & email from
backup.

Perfect!!!!!! Thanks again!

Now, if we could just get a patch to let us format the phone numbers for
contacts in our own way (regardless of how it's stored internally) I'd be a
happy man.

A corrupt profile, close OL and use the mail applet in control panel

I've just installed Office 2003 and Outlook is doing everything fine except I
see 'Personal Folders' twice in my folders list.

[quoted text clipped - 3 lines]

I even tried deleting my pst file and starting Outlook again so it would re-
create it. Any ideas would be gratefully appreciated.

 

[DL]

Deleting a profile doesnt delete the pst

Had to delete all profiles (after backing up my original pst file). Created
everything from scratch and imported my conytacts, calendar & email from
backup.

Perfect!!!!!! Thanks again!

Now, if we could just get a patch to let us format the phone numbers for
contacts in our own way (regardless of how it's stored internally) I'd be a
happy man.

A corrupt profile, close OL and use the mail applet in control panel

I've just installed Office 2003 and Outlook is doing everything fine except I
see 'Personal Folders' twice in my folders list.

[quoted text clipped - 3 lines]

I even tried deleting my pst file and starting Outlook again so it would re-
create it. Any ideas would be gratefully appreciated.

 

[Brian Tillman]

I've just installed Office 2003 and Outlook is doing everything fine
except I see 'Personal Folders' twice in my folders list.
I don't have any other .pst files open - how can I get rid of this
duplicate entry?

New mail profile.

I even tried deleting my pst file and starting Outlook again so it
would re- create it. Any ideas would be gratefully appreciated.

That WON'T cause Outlook to recreate it. It may have Outlook give you a
chance to recreate it, though.

 

[Brian Tillman]

Had to delete all profiles (after backing up my original pst file).
Created everything from scratch and imported my conytacts, calendar &
email from backup.

Never import from a PST. You lose data that way. Just reuse the PST my
clicking the Data Files button in the Mail applet of Control Panel.

 

[HeadOffice via OfficeKB.com]

Actually, I didn't lose anything on the import. I must have been lucky (Karma
for putting up with the problems earlier).
All's working well now (except for that pesky phone number formatting).

 

[HeadOffice via OfficeKB.com]

True enough, it tried to called it outlook1.pst but that would have driven me
crazy. so i renamed my old one - created a new outlook.pst and did the import.
all nice and neat now. thanks...