Folders disappeared from All Mail Folders

[Peggy S]

Folders and sub-folders contain some very important information I need often.
These disappeared from my All Mail Folders listing on the left in Outlook.
I have an aol.com email address - is this an AOL problem or an Outlook
problem?

 

[Diane Poremsky {MVP}]

Are you connecting to the AOL account using IMAP? Are they still available
online?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

 

[Peggy S]

Diane, our setup is such that I click on an Outlook icon & email opens;
however, guess I could try logging on from AOL.com web site. Do you think
that might help? These folders must be readily accessible at my pc. Any
assistance would be a great help. Will look at emails in the AM - heading
home since it's 5:15PM. Thank you for your response!

Are you connecting to the AOL account using IMAP? Are they still available
online?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Folders and sub-folders contain some very important information I need
often.
These disappeared from my All Mail Folders listing on the left in Outlook.
I have an aol.com email address - is this an AOL problem or an Outlook
problem?