Follow up flags in Business Contact Manager

J

JLD

How do I assign a search folder for business contact manager (BCM) for
"follow up" based on the follow up flag.. Surely that is the first question
one would ask i.e. 'what do I need to do next?'. I get a message saying 'BCM
does not support this function'!

Am I missing the point here?
 
L

Leonid S. Knyshov

JLD said:
How do I assign a search folder for business contact manager (BCM) for
"follow up" based on the follow up flag.. Surely that is the first
question
one would ask i.e. 'what do I need to do next?'. I get a message saying
'BCM
does not support this function'!

What is the desired end result for this?

You can manage the sales process through the Opportunity feature.
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
Send a smile to Microsoft (Office 2007 Beta feedback tool)!
http://tinyurl.com/m4omy
 
J

JLD

Thanks for responding to my post.

I really want to prioritise my work and follow up individuals sometimes
through an account and sometimes through a contact.

I find the opportunities a little inflexible (I am selling consultancy
services) but it may be I need to reconsider this approach. In general terms,
I make lots of phone calls (to account/contacts) and then I want to know when
I said I would call back, send documents off etc.
 
K

Kimber

Did you ever get a better response to this?
I thought the point to the follow up flags was that you would get a reminder
pop-up. This is what I am trying to accomplish, however I am not getting the
pop-up reminder to follow up with someone.
I'm am wondering if there is something that I need to turn ON for this
feature to work. Otherwise, what is the point of the followup?
Kimber
 

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