Font Color not showing up

D

Done Deal

User A is getting e-mails from others and the person sending to him has
highlighted things by putting them in a color font. But, the user cannot see
the colors on his screen. I verified this by going to his desk, and also had
him forward the e-mail to me. When I open the e-mail I see the color font
that the original user used. Why can't User A see the color font?
 

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