Font color selection no longer works

[Lilly]

For some reason my font color selection no longer expands to offer colors,
just black is the default.
I'm using the same font as always and if I edit an existing document with
colors it still will not expend.

 

[Guest]

Have you got a colour printer driver installed and is it the Windows Default
printer?

 

[Lilly]

Yes I have a colour printer and it is the default one

 

[Beth Melton]

Are you referring to the Font command on the Formatting toolbar? If
so, do you get the color palette when you use Format/Font?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx

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MVP FAQ site: http://mvps.org/

 

[Lilly]

That corrected it Beth:
Went to Format/Font etc and now the Formatting Toolbar gives me the colour
selector.

Many thanks.

 

[Beth Melton]

Well, I wasn't expecting Format/Font, etc to actually correct the
problem - more of question for diagnosis - but hey, glad it worked!
;-)

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[susan]

I am having the same problem but with the Shading button on the toolbar. I
can only shade selected text or cells in a table if I use the format menu
because the shading is disabled on the toolbar. I suspect another MS bug but
others aren't having the problem "yet"...at least at my office.
Using the method below doesn't work. We have defragged the hard drive,
cleared out temp files, detected and repaired word, etc. I have tried all
options under tools, options to see if it was a setting.
Really frustrating to think about object and MS knowing they must have used
separate objects...one that works and one that doesn't for the palette.
The palette shows up for font color, but not for shading.