Font problem in Word and Excel after installing tiger

[Carsten & Uni Vous Ortmann]

I'm having a problem with MS Word after installing Tiger.

When I try to open Word or Excel they'll say it's Optimizing Font Menu
Performance and then say Font "****" is corrupt and should be removed.

It starts in the v's and w's (Verdana, Webdings etc.) and then changes to
font names made up of weird symbols.

I've tried deleting ~/Library/Preferences/Microsoft/Office Font Cache (11),
(by the kind advice of Ms. Beth Rosengard) and that took care of it for a
day or something like that. Now it's back, and it's very annoying

Does anybody know what might be causing this?

Thanks Carsten

 

[Carsten & Uni Vous Ortmann]

I don't think anyone knows (nor is it known why the problem does not
appear on all machines). Try also running Font Finagler on this machine,
though. m.

Do you mean that you've heard of this problem before, but never found an
explanation or a solution?

Thanks
Carsten

 

[Beth Rosengard]

Do you mean that you've heard of this problem before, but never found an
explanation or a solution?

Hi Carsten,

Glad you made it here . There have been a couple of similar reports but
it's not a universal problem. Most people never see it.

In addition to deleting Word's font cache again, you can try cleaning out
the system's caches as well, using a utility such as "Tiger Cache Cleaner"
(check VersionTracker to get the latest version). This has helped some
people but not others. Please let us know how this works for you.

--
***Please always reply to the newsgroup!***

Beth Rosengard
MacOffice MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
(If using Safari, hit Refresh once or twice ­ or use another browser.)
Entourage Help Page: <http://www.entourage.mvps.org>

 

[Carsten & Uni Vous Ortmann]

Hi Carsten,

Glad you made it here . There have been a couple of similar reports but
it's not a universal problem. Most people never see it.

In addition to deleting Word's font cache again, you can try cleaning out
the system's caches as well, using a utility such as "Tiger Cache Cleaner"
(check VersionTracker to get the latest version). This has helped some
people but not others. Please let us know how this works for you.

Thanks. I'll certainly try that - I'm downloading it as I write this. I use
Cocktail every two or three weeks. Does that do something similar? (I just
want to knew before I pay for TCC
Š
So, now I have it and have read the User Manual. It lokks like a fairly
simple but still thorough operation. I'll try it and report back.

 

[Carsten & Uni Vous Ortmann]

Thanks. I'll certainly try that - I'm downloading it as I write this. I use
Cocktail every two or three weeks. Does that do something similar? (I just
want to knew before I pay for TCC
Š
So, now I have it and have read the User Manual. It lokks like a fairly
simple but still thorough operation. I'll try it and report back.

I ran Clean Local Cache and Clean System Cache on Medium Cleaning, the
computet tokk forever to reboot afterwards, but for now the problem's gone.
I hope it stays gone. Thanks.

If it returns I'll buzz back here and ask for help.

I someone can tell me a little bit about the difference between TCC and
Cocktail (and maybe OnyX, which doesn't have a Tiger version yet, though),
I'd really appreciate it.

Thanks for all
Carsten

 

[Beth Rosengard]

Hi Carsten,

Sorry, I don't know. Don't the relevant websites have full descriptions?
If no one here replies, try one of the Mac forums (MacFixit, for instance).

Glad the fix worked. Fingers crossed that it continues to do so.

--
***Please always reply to the newsgroup!***

Beth Rosengard
MacOffice MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
(If using Safari, hit Refresh once or twice ­ or use another browser.)
Entourage Help Page: <http://www.entourage.mvps.org>

 

[Phillip M. Jones, CE.T.]

Hi Carsten,

Sorry, I don't know. Don't the relevant websites have full descriptions?
If no one here replies, try one of the Mac forums (MacFixit, for instance).

Glad the fix worked. Fingers crossed that it continues to do so.

what is TCC?

Onxy, YASU, Coctail contains groups of Utilities that are basically
built into UNIX but they a Quartz interface on them. so that you can
just choose item in typical Apple style.

I myself prefer YASU (Yet Another Systems Utility) which btw has just
been updated for OSX.4 in fact the update was released two days after
Tiger went to the Market. becareful they have an up-to-date version for
X.3.9 and X.4 they are not compatible with the other system. So download
the right one. MacJanitor is a One-Trick-Pony, its only duty is run UNIX
Cron jobs. emptying and reorganizing daily, weekly, and monthly log
files. reclaiming wasted space. This is built into OSX but you would
have to leave computer on overnight because UNIX sets the task to be
done only between 3:00AM - 5:00AM in the morning. And the computer must
be idle for them to update.

besides Cron Task, most utilities do some or all of the following:

Repair permissions
Update Prebindings
Clear Cache files (User,system,font cache)
Clear browser caches
Clear browser history's
Clear Cookie files
Clear logs (application , User, System)

(the above taken from YASU, but Onxy is similar, but, doesn't clear Font
caches all the other have similar features but some items are not covered.)

--
------------------------------------------------------------------------
Phillip M. Jones, CET |MEMBER:VPEA (LIFE) ETA-I, NESDA,ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://vpea.exis.net>
<http://www.vpea.org>

 

[roger]

I had this problem but it seems to have cured itself without any
intervention from me. However, now all my fonts refuse to display
properly in the wysywyg menu, they almost all appear as garbage with
the exception of some Apple fonts. Does anyone know what causes this?
Roger

 

[Beth Rosengard]

Hi Roger,

You need to trash your font cache. See here:
<http://word.mvps.org/MacWordNew/DamagedPrefs.htm>
(If using Safari, hit Refresh once or twice; better yet, use another browser
for this site.)

--
***Please always reply to the newsgroup!***

Beth Rosengard
MacOffice MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
(If using Safari, hit Refresh once or twice ­ or use another browser.)
Entourage Help Page: <http://www.entourage.mvps.org>

 

[Carsten & Uni Vous Ortmann]

what is TCC?

Onxy, YASU, Coctail contains groups of Utilities that are basically
built into UNIX but they a Quartz interface on them. so that you can
just choose item in typical Apple style.

I myself prefer YASU (Yet Another Systems Utility) which btw has just
been updated for OSX.4 in fact the update was released two days after
Tiger went to the Market. becareful they have an up-to-date version for
X.3.9 and X.4 they are not compatible with the other system. So download
the right one. MacJanitor is a One-Trick-Pony, its only duty is run UNIX
Cron jobs. emptying and reorganizing daily, weekly, and monthly log
files. reclaiming wasted space. This is built into OSX but you would
have to leave computer on overnight because UNIX sets the task to be
done only between 3:00AM - 5:00AM in the morning. And the computer must
be idle for them to update.

besides Cron Task, most utilities do some or all of the following:

Repair permissions
Update Prebindings
Clear Cache files (User,system,font cache)
Clear browser caches
Clear browser history's
Clear Cookie files
Clear logs (application , User, System)

(the above taken from YASU, but Onxy is similar, but, doesn't clear Font
caches all the other have similar features but some items are not covered.)

Hi Phillip,

TCC is Tiger Cache Cleaner, which I downloaded on Beth's advice and used
with succes.

I really appreciate your thorough answer, but I must admit I'm still not
sure whether I can keep using Cocktail which I initially bought after
reading MacAddict's Official MacHandbook when I got OS X (back in Jaguar
days) or if I should buy TCC. YASU also sounds good but don't you think it's
better to stick with one of this kind of utility? (actually I also have OnyX
lying around but that's not Tiger-compatible yet)

Any thoughts?

Carsten

 

[Marc Bizer]

In addition to deleting Word's font cache again, you can try cleaning out
the system's caches as well, using a utility such as "Tiger Cache Cleaner"
(check VersionTracker to get the latest version). This has helped some
people but not others. Please let us know how this works for you.

One should also mention TinkerToolSystem which doesn't offer as many
possibilities of doing damage to one's system.

--Marc

 

[Phillip M. Jones, CE.T.]

Hi Phillip,

TCC is Tiger Cache Cleaner, which I downloaded on Beth's advice and used
with succes.

I really appreciate your thorough answer, but I must admit I'm still not
sure whether I can keep using Cocktail which I initially bought after
reading MacAddict's Official MacHandbook when I got OS X (back in Jaguar
days) or if I should buy TCC. YASU also sounds good but don't you think it's
better to stick with one of this kind of utility? (actually I also have OnyX
lying around but that's not Tiger-compatible yet)

Any thoughts?

Carsten

for an all round user friendly, most useful to me is YASU.
It doesn't fix problems that Diskwarrior does, And there some items in
YASU you have to be carful using like emptying the system cache. YASU
even warns you.

While it doesn't dmage anything the first time your system reboots after
doing this may take a long time to go from Blue screen to Desktop.

Reason is it has to completely build a new system cache. And if you have
a lot on your hard drive that could take a while.

I have onxy , cocktail ,and many other I have Tried. On my OSX.3 Hard
drive on my G4-500.

But on my PowerBook 17" I've only got YASU.

--
------------------------------------------------------------------------
Phillip M. Jones, CET |MEMBER:VPEA (LIFE) ETA-I, NESDA,ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://vpea.exis.net>
<http://www.vpea.org>

 

[CharlyW_BA]

Thank you for the tips!

After deleting the MS Font Cache and running a medium clean of the
caches using Tiger Cache Cleaner, the problem is gone!