Font/template problem cross-platform?

[apluhar]

Hi there,

I think that there may be an easy answer to this problem, but I don't
know what it is. I feel like I"ve seen it before but can't remember
what the answer was.

I'm using Word 2004 Version 11.. I'm working on a doc for which I have
created a template, and asigned the font Helevetica Neue to variations
of "body text" (styles all based on that one). I'm using this font
because it is a requirement of the project. My colleague is runniing on
a PC, XP version of Word is 2000. He is editing the docs I give him.

The problem is that when he opens my docs they quiver. They will stop
for a short time if actually working in the doc, but then the
application is doing something.. I can see in the bottom of his window
that it is cycling. He has the OpenType font (we bought it), the
template is installed. I've tried reapplying the styles on his machine.
There is one style in my doc for which he doesn't have the font. Could
that be the problem?

Also (related?) sometimes he will open a file I've sent based on the
template and the fonts don't show. I have to fix the style.

There's somethign I dont' know/understand, and your two cents would be
greatly appreciated.

thank you so very much.

 

[Beth Rosengard]

Hi (whoever),

I'm wondering if there's something wrong with your custom template. Do a
little experimenting.

First, change the style for which your PC friend doesn't have the font.
Make the font something he *does* have. Does that help? If not, that's not
the problem.

The fact that your docs "quiver" when he opens them suggests that they might
contain corruption that the PC doesn't like. Try uncorrupting one of your
docs before sending it to him. See
<http://word.mvps.org/Mac/DocumentCorruption.html>

If that fixes things, then it's possible your custom template is corrupt.
You can try the above procedure on it and see if that helps.

If none of this gets you anywhere, post back.

--
***Please always reply to the newsgroup!***

Beth Rosengard
MacOffice MVP

Mac Word FAQ: <http://word.mvps.org/Mac/WordMacHome.html>
Entourage Help Page: <http://www.entourage.mvps.org>