Font will not function correctly

D

dystopia

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Hello,

I recently installed Mac Office 2008. My company uses a non-standard font for letterheads etc., which I had been using previously with Windows 7 / Word 2007.

I took the font files and installed them onto OS X, similar to what I had done when I installed the fonts on the Windows 7 machine. But unlike under Windows 7 / Office 2007, where everything worked fine, theses fonts are not working in Mac Word 2008.

If I open any of my old files I created under Word 2007 for Windows with Mac Word 2008, any text in that font shows up looking like Windings. If I select the text and choose the font I'm looking for from the fonts menu (where it did show up after I installed the fonts), it changes to a bunch of rectangles.
If I start with a new document and select the new fonts from the font menu, the text just looks the same as whatever font I was using last.

What could be the problem here? Is the font corrupt in some way? The fonts seemed to install ok into the "font book". I'm using the same font files I loaded onto Windows 7 without any problems - the exact same files from the same drive.

I have rebooted the machine.
 
J

John McGhie

Some fonts just won't work with Snow Leopard, and there's nothing you can do
about it.

If it is a new font, using the Unicode character set, and encoded in
OpenType TrueType, it should work. OpenType PostScript probably won't.

Start FontBook, Select Duplicates, then Resolve Duplicates, then shut the
machine down to power-off and re-start (to run the Unix clean-up tasks).

If it's going to work, it will after that.

Hope this helps


Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel
Hello,

I recently installed Mac Office 2008. My company uses a non-standard font for
letterheads etc., which I had been using previously with Windows 7 / Word
2007.

I took the font files and installed them onto OS X, similar to what I had done
when I installed the fonts on the Windows 7 machine. But unlike under Windows
7 / Office 2007, where everything worked fine, theses fonts are not working in
Mac Word 2008.

If I open any of my old files I created under Word 2007 for Windows with Mac
Word 2008, any text in that font shows up looking like Windings. If I select
the text and choose the font I'm looking for from the fonts menu (where it did
show up after I installed the fonts), it changes to a bunch of rectangles.
If I start with a new document and select the new fonts from the font menu,
the text just looks the same as whatever font I was using last.

What could be the problem here? Is the font corrupt in some way? The fonts
seemed to install ok into the "font book". I'm using the same font files I
loaded onto Windows 7 without any problems - the exact same files from the
same drive.

I have rebooted the machine.

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]
 
C

CyberTaz

Many fonts -- especially those that are custom designed -- cannot be used on
operating systems other than the one for which they were created. Just
because the file, itself, is recognized by Font Book doesn't mean that its
content can be understood by OS X applications. Did you run Font Book's
Validate Fonts routine on it? Is the font usable in other than MS apps?

You could spend weeks querying out here without coming up with a valid
explanation or fix... There may not even be one. I'd suggest that someone
contact the designer to determine if the font was intended to be
Mac-compatible in the first place. If it was, they should be able to
troubleshoot the problem for you most effectively. If not, nothing anyone
else suggests will do anything to change it.

Regards |:>)
Bob Jones
[MVP] Office:Mac
 

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