Forcing 'First Run' and rebuild of fonts

[Tony Voss]

Hi... My Word 2004 (and other Office applications) has lost many of
its fonts although the fonts are still in the system /library/fonts
etc. Have tried dumpting the Office Font Cache (11) file. It just
builds another with the same problem.

I have just swapped my hard drive. I cloned the old 160GB drive onto
an external 500GB drive and then physically exchanged the drives. I
have renamed the new internal drive to be same as the old one. All
smooth except Retrospect went looking for the old drive and had to be
pointed at the new one. I wonder whether Office held the address of
the drive rather than its name.

I guess forcing a 'first run' process would cause Office to rebuild
its fonts etc as it does after an update. Can anyone tell me how I
can force this to happen as I am otherwise up-to-date. Thanks.

OS/X 10.4.9 iMac G5

 

[Elliott Roper]

Hi... My Word 2004 (and other Office applications) has lost many of
its fonts although the fonts are still in the system /library/fonts
etc. Have tried dumpting the Office Font Cache (11) file. It just
builds another with the same problem.

I have just swapped my hard drive. I cloned the old 160GB drive onto
an external 500GB drive and then physically exchanged the drives. I
have renamed the new internal drive to be same as the old one. All
smooth except Retrospect went looking for the old drive and had to be
pointed at the new one. I wonder whether Office held the address of
the drive rather than its name.

I guess forcing a 'first run' process would cause Office to rebuild
its fonts etc as it does after an update. Can anyone tell me how I
can force this to happen as I am otherwise up-to-date. Thanks.

OS/X 10.4.9 iMac G5

You could try all the other magic potions described at
http://word.mvps.org/Mac/CorruptFontErrors.html
especially all the other caches that might need deleting.

I'll bet it does not help. Why?
I'm seeing similar problems here, and the above magic does not help.
Two or three perfectly good fonts don't show up in Word. Which ones
seems to change by phase of moon. Today Optima and Warnock Pro have
gone AWOL. Before I installed Adobe CS3 a couple of days ago, it
couldn't see Myriad or Minion. None of the cache deletion games had any
effect.
I am not best pleased. Both of those fonts are in frequent use, not to
mention delightful. I have given up trying to fix it. If I care enough
about the typography to use those fonts, I'll finish the job in
InDesign anyway, where dozens of other examples of Word's typographical
ineptitude fall away.

I'm far from impressed with the robustness of Word's font handling.
Yesterday it spat its dummy out claiming some poor inoffensive little
decorations font was corrupt. Font Book disagreed. Today Word is happy
with it.

 

[Michel Bintener]

Hi Tony,

this problem may have nothing to do with Office itself. You say that some
fonts are missing; can they be used in other, non-Office applications such
as TextEdit? If they are not available in those applications, open Font Book
in your Applications folder and check that they are not there, either. What
you can then do is go to the following folder (Applications/Microsoft Office
2004/Office/Fonts) and simply drag all the fonts that are in there into Font
Book to make them available on your system. Restart your Mac and see if they
can now be used in Word & co.

Hi... My Word 2004 (and other Office applications) has lost many of
its fonts although the fonts are still in the system /library/fonts
etc. Have tried dumpting the Office Font Cache (11) file. It just
builds another with the same problem.

I have just swapped my hard drive. I cloned the old 160GB drive onto
an external 500GB drive and then physically exchanged the drives. I
have renamed the new internal drive to be same as the old one. All
smooth except Retrospect went looking for the old drive and had to be
pointed at the new one. I wonder whether Office held the address of
the drive rather than its name.

I guess forcing a 'first run' process would cause Office to rebuild
its fonts etc as it does after an update. Can anyone tell me how I
can force this to happen as I am otherwise up-to-date. Thanks.

OS/X 10.4.9 iMac G5

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***

 

[Tony Voss]

Hi Tony,

this problem may have nothing to do with Office itself. You say that some
fonts are missing; can they be used in other, non-Office applications such
as TextEdit? If they are not available in those applications, open Font Book
in your Applications folder and check that they are not there, either. What
you can then do is go to the following folder (Applications/Microsoft Office
2004/Office/Fonts) and simply drag all the fonts that are in there into Font
Book to make them available on your system. Restart your Mac and see if they
can now be used in Word & co.






--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***

It's fixed!
I had checked that missing font was in /library/fonts, but following
the advise pointed at from here, I found it was missing from the
listing in FontBook.
So I added it back in, deleted the Office Font Cache (11) file and,
hey presto, its back and working.
Thanks to you guys for the pointers.
Tony