Form does not delete

[Culverin]

Hi:

I have some older versions of our forms that were originally published
directly to the exchange mailbox that I've been unable to delete. They were
deleted from the mailbox months ago using the Forms Manager and no longer
show up there when the mailbox is selected, but they can still be found using
the "Choose Form" dialogue. How do I ensure that these forms are permanently
deleted so that they cannot be opened from the mailbox?

Thanks.

 

[Sue Mosher [MVP-Outlook]]

What library does the Choose Form dialog show them to be in?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Culverin]

The choose form dialogue shows the forms to be in the mailbox. The form
manager does not show the forms to be in the mailbox.

 

[Sue Mosher [MVP-Outlook]]

Where in the mailbox? In the Personal Forms library? In a folder?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Culverin]

Hi Sue:

The form versions I want to delete are not in a library and not in a folder
in the mailbox. They are published to the mailbox itself.

 

[Sue Mosher [MVP-Outlook]]

Please explain what you mean by that. A form can be published to a folder, to the Personal Forms library (which would be stored in the mailbox), or to the Organizational Forms library.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Culverin]

Hi:

The form can be be opened using the Choose Form dialogue directly from the
Mailbox. It does not appear in the Mailbox in the Forms Manager. We need to
prevent this because these form versions are very old. We have 500+ users of
our forms. Every so often someone forgets to open the form from the proper
folder. By the way, I can also use the Choose Form dialogue to open the form
from my own Inbox, even though the forms have never been published there.
Why is that?

Thanks.

 

[Culverin]

I forgot to mention that these forms can also be selected from the Actions
menu.

 

[Sue Mosher [MVP-Outlook]]

Do you mean that the Choose Form dialog displays the form as being published to the root folder of the mailbox?
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

The Actions menu on what folder?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Culverin]

The mailbox.

The Actions menu on what folder?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

The "mailbox" isn't a folder. It's a collection of folders. Do you mean the root folder of the mailbox?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Culverin]

Yes. That's exactly what I mean.

The "mailbox" isn't a folder. It's a collection of folders. Do you mean the root folder of the mailbox?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

Then they are in a folder -- specifically the root folder of the mailbox -- and can be deleted using the Tools | Options | Other | Advanced Options | Custom Forms | Manage Forms dialog by browsing to that folder.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Culverin]

Hi Sue:

No, they can't be deleted. That's my point. They already were deleted and
they do not appear in the folder in the Forms Manager. They do appear in the
Choose Form dialogue and can be opened from there in either design or run
mode.

I think that's since we have a corporate installation that there is a bug in
Exchange Server that is retaining these deleted forms. Otherwise, I cannot
account for these "ghost" forms. Incidently, this is not a unique occurrence
of the problem. Two weeks ago there was another one our forms in a folder
that I had deleted in July that can also be seen in the Choose Form dialogue
but not in the Forms Manager. I solved this problem by simply deleting the
folder it was in and then recreating it because the folder had nothing we
needed in it. This solution is not an option for the root folder of the
mailbox. There are too users and too many items.

Have you ever seen this problem before and do you have any idea of what to
do about it? Thanks.

 

[Sue Mosher [MVP-Outlook]]

I've never seen that problem, can't reproduce it here for testing, and can't recall any reports of it. You might want to ask the Exchange admins on the microsoft.public.exchange.admin group.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Jz]

Hi Culverin,

Have you found a solution to remove the forms? I've hit the exact same
problem.

Hi Sue,

Just a further explanation of the problem; after I designed the form, i
published it by selecting tools->forms->publish form.
In the publish form dialog, for the "Look In:" field, I chose "Mailbox -
John Smith". I then provided a name and click 'publish'.

By doing so, the custom form does not show in the forms manager dialog and
hence cannot be deleted. Is there a way to remove it?

Thanks in advance =)

Jz

 

[Sue Mosher [MVP-Outlook]]

No, there's no way to remove such a misplaced form. And since the user is highly unlikely to notice its availability, I wouldn't worry about it.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers