C
Charlie Shaffer
Hi all, here is what I'm having trouble with today.
I have two separate tables in a db.
Table 1 - UserAcctsTBL
Table 2 - JobTicketsTBL
I have a form that I use to fill in some information for JobTicketsTBL.
JobTicketsTBL is the main table for Network Job Trouble Tickets. I've got it
set up to generate a ticket number and what not. I have a drop-down that I
use to get the reporting user's name from UserAcctsTBL. UserAcctsTBL has the
users office extension, office symbol (identifies where they work) and some
other information. I have a subtable for UserAcctsTBLE that I use for
tracking account activity (password reset, updated computer security training
etc).
What I want to do is select a name using the drop-down (or a combo box if
necessary) on JobTicketAddFRM so that when the name is selected the office
extension and symbol fields will fill in with the correct information. When
the ticket is saved, I want the office ext and symbol information to be saved
to JobTicketsTBL. How do I accomplish this? I'm going to use the
information in a report that will print out looking like a "Job Ticket" based
on the ticket number.
I've seen some similar questions but the table reference names are generic
and have got my head spinning. I figured I asked the question using my own
table names so I'll understand how the answer can be applied both now and in
the future on similar taskings.
I have two separate tables in a db.
Table 1 - UserAcctsTBL
Table 2 - JobTicketsTBL
I have a form that I use to fill in some information for JobTicketsTBL.
JobTicketsTBL is the main table for Network Job Trouble Tickets. I've got it
set up to generate a ticket number and what not. I have a drop-down that I
use to get the reporting user's name from UserAcctsTBL. UserAcctsTBL has the
users office extension, office symbol (identifies where they work) and some
other information. I have a subtable for UserAcctsTBLE that I use for
tracking account activity (password reset, updated computer security training
etc).
What I want to do is select a name using the drop-down (or a combo box if
necessary) on JobTicketAddFRM so that when the name is selected the office
extension and symbol fields will fill in with the correct information. When
the ticket is saved, I want the office ext and symbol information to be saved
to JobTicketsTBL. How do I accomplish this? I'm going to use the
information in a report that will print out looking like a "Job Ticket" based
on the ticket number.
I've seen some similar questions but the table reference names are generic
and have got my head spinning. I figured I asked the question using my own
table names so I'll understand how the answer can be applied both now and in
the future on similar taskings.