Form saving messages in Draft instead of Sent items

[David Pelizzari]

I am trying to change the behavior on a newly created form, for some reason,
it does not save the e-mail after being sent to Sent Items, it is saving them
in the Draft folder. We are developing this form for data transmission
requests, so we need to keep them.

 

[Sue Mosher [MVP-Outlook]]

How are you actually using the form? Does the user create messages manually? Or does code create them programmatically? Also on the Options dialog, do you have any setting to save items in a specific folder?

 

[David Pelizzari]

Sorry, the form is just a modified Message form, the user is launching the
form through a macro button, filling in the form, then clicking the Send
button to fire off the e-mail. The mail does go through. I have checked the
message options for where to save, and it is set to Save to Sent items in
form designer. I used the Message Options to get a read receipt successfully
without the user having to choose the option. It's just weird that it puts
it in Draft instead of Sent items. I have launched the form manually as well
(this is all in development) with the same results.

 

[David Pelizzari]

The user will be (still in development) using a macro to launch the form,
which is a modified message form. The user clicks on the standard Send
button when they are done filling in the form. I verified the Options
dialogue, it shows save to Sent folder. I am also getting weird results
using a defined send to address, for some reason, the sent mail shows the
date/time stamp instead of the recipient address. This only seems to happen
when I try to use multiple recipients, once completed, it will be sent to a
shared mailbox, so I assume this will go away.

 

[Sue Mosher [MVP-Outlook]]

Is there code behind the form? If so, you'll probably want to remove it all and see if you get the same effect. If not, then whittle it down until you pinpoint the code that causes the problem.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

 

[David Pelizzari]

Thank you so much for your help, I will give that a shot, although there is
no code in the background, it's more of a nuisance, I am doing the heavy
lifting on this project, I will be passing this along to others who will be
publishing it for the organization.

 

[David Pelizzari]

Ok, now I see what it is doing, because it takes a couple minutes to fill in
the form, it is automaticaly saving a draft copy. Now that I have tinkered
with it more, I am seeing the sent e-mails. Sorry to trouble you, but is
there a function to clear the draft once the e-mail has been sent? I should
have probably mentioned earlier, this is in Outlook 2003.

 

[Sue Mosher [MVP-Outlook]]

The draft shouldn't be there after the original has been sent. Sending moves the draft from the Drafts folder to the Outbox, ready to be delivered.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54