Format converter does not work for only one user

A

AnotherNewGuy

XP Pro with MS Office Standard 2003.

I've installed the File Format converter, and it works if I'm logged in or
another user is logged in. But it does not work with the primary user of the
comptuer. He gets the "This file is not in a recognizable format." error. I
had another user log in, and it works for him as well. So far, it works fine
for 3 of 4 users. Two of the users that it does work for have exactly the
same security as the user that it does not work for. I don't think security
is the issue.

I have installed it logged in as him with the RunAs command, and I've
installed it logged in as the Administrator. It doesn't work. I'm stumped.
Suggestions?

thx
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Incorporating the User Profile location into a document template path 1
Template location changes from user to user 0
Excel does not accept text format! 0
Schedule Comparison Error - mismatch duration - "The duration you entered isn't supported for this field. type a duration in the standard format" 0
Setting column width in a table with a macro is not working 0
Microsoft 365 Activations, Users or Devices? 0
Centered text that does not stay centered 0
Cannot Change Back to Previous Settings After Clicking "Try the new Outlook" 0

Top