Well, my hope was that the steps would restore the View menu to the Menu Bar
as well... You did Reset that too, right? Did you restart your Mac after
doing the Reset? Also, did you try launching Word while holding the Shift
key? What was the result of doing so?
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 1/27/09 9:06 AM, in article
(e-mail address removed), "Sandra
Bob, that did the trick. (Clicking the upper right button made no
changes, as you suspected.) I followed your instruction, and now all
is restored. I'm copying this procedure to my database in case of
furture troubles.
It's a relief to have THIS figured out!
NOW: one more problem: why am I not getting the "VIEW" option across
the top? It's still, across the top: (Apple) Word File Edit Insert
format etc. .... There is no VIEW between Edit and Insert.
Thank you,
Sandra
HiSandra-
Let's see if this works... If not we'll try something a bit more surgical,
but I want to rule some things out first
Assuming you do have the Tools menu:
Go to Tools> Customize Keyboard, select Tools from the left column, then
click on the ToolsCustomize command in the right list. Then click inthe
"Press new keyboard shortcut:" field & type Control+M (actually you can use
any stroke you'd like but I know that one is unassigned). Make sure you
click the Assign button, then click OK.
Now use the newly assigned Control+M keystroke to produce the Customize
Menus & Toolbars dialog. On the Toolbars page select the *name* of the Menu
Bar then click Reset. Make sure there's a check in the box for Standard,
select its name & click Reset again.
When you OK out of the dialog see if things improve. If not, Quit Word,
re-launch & see what happens.
If still no View menu or Standard toolbar Quit Word again, then holddown
Shift while you launch Word again.
Come back with details about each of your results.
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 1/25/09 5:15 PM, in article
(e-mail address removed), "Sandra
Sorry to confuse, Bob. Let's start with the basic problem.
"Are you saying that View is not among those menu topics?"
I AM. Across the top I have: Word file edit insert format
etc.. . . NO VIEW.
"If it is actually missing right-click the Standard Toolbar"
There is no Toolbar. There is "Document 1" at the very top, then under
that the "Document Elements/Quick Tables etc." bar, and then, below
that, a ruler. But that's it.
I hope this helps define the problem...!
Sincerely,
Sandra
OK, now I'm confused... You started off on the subject of the Formatting
*Toolbar* & now you're referring to the Formatting *Palette*. They're 2
separate & independently controlled devices in the Word window. The
Formatting Palette is a component of the Toolbox whereas the Formatting
Toolbar is a distinct toolbar that can be either docked [usually beneath
the
Standard Toolbar] or allowed to float. Exactly which of the 2 are you
unable
to display?
If it is actually the Formatting Palette click the Toolbox Button on the
Standard Toolbar - the button should be immediately to the left ofthe
Zoom
tool towards the right end of the bar. It can also be turned on/ofby way
of
the View Menu along with the other palette components of the Toolbox.
The View Menu in Word 2008 should be in exactly the same location it is
in
Word 2004 - at the very top of your screen in the Menu Bar where you see
the
Apple Menu icon followed by the words Word - File - Edit - View - Insert
-
etc. Are you saying that View is not among those menu topics? If it is
actually missing right-click the Standard Toolbar & select Customize
Toolbars & Menus from the contextual menu. On the Toolbars page ofthe
dialog that produces go to the Toolbars & Menus page, click the name of
the
Menu Bar, then click the Reset button. That may be enough to restore it.
I'm more than happy to help you out but you have to provide an accurate &
detailed description of the circumstances. We can't see your screen from
here, we can only go on what you tell us. Once we know what we're dealing
with we can better determine what steps to take to get it straightened
out.
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 1/23/09 12:30 PM, in article
(e-mail address removed),
"Sandra
Bob, thank you. I did everything you suggested, and although at first
I did get a formatting palette, I still could not find any View
option. I closed the palette, and now I see no way to get it back.
What now?!
Well, you still haven't given your update level of Office, so the first
thing I'd suggest is that you make sure Office is fully updated -
12.1.5
is
level at which Office should be. If you're not at that update level go
to
Help> Check for Updates in order to get Office current. Also, run Disk
Utility - Repair Disk Permissions then restart your Mac & see ifthe
menus
reappear when you launch Word.
If not, Quit all Office programs then go to Users/Library/Preferences &
move
the file: com.microsoft.Word.plist to the Trash. Word will create a new
one
when you launch the program but you may have to restore some of your
Preferences if all else is well... If not, let us know.
HTH |:>)
Bob Jones
[MVP] Office:Mac
On 1/21/09 6:59 PM, in article
(e-mail address removed),
"Sandra
Very strange -- I don't have a "View" menu option. What now?
HiSandra-
The instruction is just a little off - In the View menu there is a
listing
of Toolbars [not Show Toolbars]. That's what you're looking for. The
Formatting toolbar is listed in that submenu. When you select it a
check
is
placed next to its name & the toolbar should appear. Its default
location
is
docked directly beneath the Standard toolbar.
If that doesn't resolve the problem come back including the exact
update
level of Office & OS X. There are some other options to get the bar
back.
HTH |:>)
Bob Jones
[MVP] Office:Mac
On 1/20/09 7:22 AM, in article
(e-mail address removed),
"Sandra
I can't view the toolbars in Word 2008. I've clicked the ovalbutton
in the top-right corner of the window: nothing. I'm instructed to
"choose View > Show Toolbar" but I see no "View" option anywhere.
I've
looked through preferences: surely I've turned off some feature. No
luck. It shouldn't
