Formatting Toolbar Greyed Out in Body of E-mail Message

A

Amanda George

I have Outlook 2000 installed on Win XP Pro...When typing in a new mail
message or replying to a message- formatting toolbar options greys out in the
middle of typing text in the body of an e-mail message- user clicks on the
format menu and clicks on "HTML" (which is already checked) and then clicks
on an icon within the formatting toolbar, then entire toolbar ungreys-user
uses the HTML format for new mail messages or for replying to messages" -
problem occurs intermittently...anyone have any ideas why this may happen?
 

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