To properly define this, need to know all the possible outcomes. So far, the
only two outcomes are 100% if A9 =0, else do the formula C9/A9 -1. If this is
true, your formula can be condensed to:
=IF(A9=0,"100%",C9/A9-1)
What I believe is causing confusion is if the value of C9 makes a difference
in what happens. In which case, formula would be something like:
=IF(A9=0,"100%",IF(Some_Check,C9/A9-1,Other_Possible_Result))
for a guess as to what you'd need, based on the statement about growth:
=IF(A9=0,IF(C9>=0,"100%","-100%"),C9/A9-1)