forward SMTP e-mail from external to internal exchange accounts

B

Bruce Richards

I have an Exchange senario that I hope you can help me
with.
My client is a local association and has just installed a
new server with SBS 2003.

There are eight clients on Windows 2000 Pro, one on XP
Pro, one - on Win98 (this is a WinFax computer and has
Outlook 2000), the first nine computers have Outlook 2003
from the SBS 2003/Exchange disks.

They have one branch office with an address of
(e-mail address removed) - (when I include anything
with association.org in server configuration it can't find
this address as it is an external one).

The president has her own e-mail account on her notebook
computer which is (e-mail address removed).

The rest of the employees share one external e-mail
address (e-mail address removed) and the front desk receives
all external e-mail and forwards it as required. This
POP/SMTP account is hosted by their Internet provider.

They were using WGPO (Win 95) as an internal e-mail system
with few problems other than the calendar sharing did not
work well. I think it worked because it was not a SMTP
account (mapi) and having one of each type worked fine
together.

The SBS 2003 local domain is "association.local".

The internal Exchange mail accounts are:
(e-mail address removed),
(e-mail address removed), (e-mail address removed),
etc.

Each user has an exchange account and a POP/SMTP account
(only the three account owners receive mail on them), but
all can send on the POP/SMTP accounts.

Since both accounts are SMTP accounts, only one can be the
primary account and if sending to the Internet, you must
set the POP/SMTP account as primary or the return address
is shown as the internal Exchange address
([email protected]) which of course cannot be
replied to and some servers with reverse lookup will
reject the message. When the POP/SMTP account is set a
primary, you cannot e-mail the internal Exchange accounts,
you must first set Exchange to be the primary account.

E-mail received from the POP/SMTP account cannot be
forwarded to an Exchange mailbox (it works fine forwarding
to another POP/SMTP account) no matter which account is
primary.

I need to be able to forward from the SMTP account
([email protected]) to the other SMTP internal
accounts on the Global address list
([email protected] - etc.) and to have the
return address of (e-mail address removed) show up as the
default return address when mail is sent out of the local
domain.

Thanks,

Bruce Richards
 

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