Forwarding: Don't want prefix when including original

[Mister.Fred.Ma]

I am using Outlook 2000 (Office 2000). Forwarded email is set to
include the original message, no prefixing. However, the actual
forwarded message at the receiving end has all lines prefixed by ">
". After some googling abuot this, I changed the default from Rich
Text to Plain Text. All of a sudden, the original message had all
lines explicitly prefixed with "> " in the editting window i.e. before
even sending it. I thought this was an artifact of switching Rich-to-
Plain after bringing up the editting window. So I restarted Outlook
and confirmed that the default was Plain Text. When I initiated a
message-forward, it still comes up as Rich Text. As before, switching
it Plain Text caused all the lines of the included message to be
prefixed by "> " (explicitly, in the editor, before even sending).

Is this a known behaviour with Outlook 2000? Is there a way to get no
prefixing? Can it be done while still keeping Rich Text as the
default?

Thanks!

 

[Diane Poremsky [MVP]]

is it prefixed in the sent items folder? does the recipient get the message
as RTF or plain text? It's possible their server is doing it when the
winmail.dat is dropped from the RTF message.

 

[Brian Tillman]

I am using Outlook 2000 (Office 2000). Forwarded email is set to
include the original message, no prefixing. However, the actual
forwarded message at the receiving end has all lines prefixed by ">
".

This sounds like an artifact of something on the receiving end. How does it
look in your Sent Items folder? Is the recipient using Outlook as well?

After some googling abuot this, I changed the default from Rich
Text to Plain Text. All of a sudden, the original message had all
lines explicitly prefixed with "> " in the editting window i.e. before
even sending it. I thought this was an artifact of switching Rich-to-
Plain after bringing up the editting window.

It's an artifact of using Plain Text. If the original message is Plain Test
and you have the prefixing option in Outlook enabled, then the message will
be prefixed. Rich Text and HTML messages, however, will be prefixed with a
vertical line, not the greater-than sign (or whatever character you've
chosen as the prefix). (Note, that I don't have Outlook 2000 available to
test, but this is how it works in later versions.).

So I restarted Outlook
and confirmed that the default was Plain Text. When I initiated a
message-forward, it still comes up as Rich Text.

Forwards and replies always have the format of the original message.

As before, switching
it Plain Text caused all the lines of the included message to be
prefixed by "> " (explicitly, in the editor, before even sending).

Is this a known behaviour with Outlook 2000?
Yes.

Is there a way to get no prefixing?

Disable the prefixing option (Tools>Options>E-mail Options).

Can it be done while still keeping Rich Text as the default?

Can what be done, prefixing or no prefixing?

 

[Mister.Fred.Ma]

Good question. I will not have access until Monday, so I'll take a
look see.

 

[Mister.Fred.Ma]

This sounds like an artifact of something on the receiving end. How does it
look in your Sent Items folder? Is the recipient using Outlook as well?

I suspected that as a possibility, which is why I did these tests:

This seems to indicate that it is a problem on the sender side.

It's an artifact of using Plain Text. If the original message is Plain Test
and you have the prefixing option in Outlook enabled, then the message will
be prefixed. Rich Text and HTML messages, however, will be prefixed with a
vertical line, not the greater-than sign (or whatever character you've
chosen as the prefix). (Note, that I don't have Outlook 2000 available to
test, but this is how it works in later versions.).

I can understand your explanation if I have prefixing enabled, but I
turned off prefixing and restarted Outlook.

Forwards and replies always have the format of the original message.

Yes, that variation of that idea did occur to me. I thought that
perhaps the forwarded or replied-to message takes on the format of the
most recent message in the email chain. This almost amounts to the
same
thing, since previous emails in the chain is baggage appended to the
most recent email. However, the formatting seems to vary along the
email chain between plain text and nonplain text.

Disable the prefixing option (Tools>Options>E-mail Options).

I think I could have been clearer in the opening sentence of the
original post. Prefixing is disabled.

Can what be done, prefixing or no prefixing?

No prefixing.

 

[Brian Tillman]

I think I could have been clearer in the opening sentence of the
original post. Prefixing is disabled.

Do you have any add-ins?

 

[Mister.Fred.Ma]

Do you have any add-ins?

Symantec AV, Delegate Access, Deleted Item Recovery, Exchange
Extensions commands, and Exchange Extensions property pages

 

[Mister.Fred.Ma]

I just checked and there is no prefixing in the outgoing messages in
the Sent folder of the sender. On the recepient side, the messages
have prefixing, and they are Plain Text. Does this mean that the
prefixing is imposed by the recipient's server?

is it prefixed in the sent items folder? does the recipient get the message
as RTF or plain text? It's possible their server is doing it when the
winmail.dat is dropped from the RTF message.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
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I am using Outlook 2000 (Office 2000). Forwarded email is set to
include the original message, no prefixing. However, the actual
forwarded message at the receiving end has all lines prefixed by ">
". After some googling abuot this, I changed the default from Rich
Text to Plain Text. All of a sudden, the original message had all
lines explicitly prefixed with "> " in the editting window i.e. before
even sending it. I thought this was an artifact of switching Rich-to-
Plain after bringing up the editting window. So I restarted Outlook
and confirmed that the default was Plain Text. When I initiated a
message-forward, it still comes up as Rich Text. As before, switching
it Plain Text caused all the lines of the included message to be
prefixed by "> " (explicitly, in the editor, before even sending).

Is this a known behaviour with Outlook 2000? Is there a way to get no
prefixing? Can it be done while still keeping Rich Text as the
default?

Thanks!

 

[Brian Tillman]

I just checked and there is no prefixing in the outgoing messages in
the Sent folder of the sender. On the recepient side, the messages
have prefixing, and they are Plain Text. Does this mean that the
prefixing is imposed by the recipient's server?

That's what I'd say.

 

[Brian Tillman]

Symantec AV, Delegate Access, Deleted Item Recovery, Exchange
Extensions commands, and Exchange Extensions property pages

The first think I'd do is disable the Symantec add-in.

 

[Mister.Fred.Ma]

The first think I'd do is disable the Symantec add-in.

I'm not exactly Symantec's biggest fan, but I would have to say that
we (users) are not likely to be at liberty to do that, even if it was
technically possible. I may have to suck up the not knowing whether
it is the cause. Appreciate the pointer, though.