Forwarding email format

J

jmessick

I have Office for Mac 2008 and use Entourage with Exchange. When I forward an email, it doesn't forward in the same format (all links are converted to plain text and no pictures forward) and I use HTML. I've checked the "Forward as received" option, but that doesn't work. Is there another option I'm missing?

Thank you!
 
M

Michel Bintener

Select the message, then choose Message>Forward as Attachment.


I have Office for Mac 2008 and use Entourage with Exchange. When I forward an
email, it doesn't forward in the same format (all links are converted to plain
text and no pictures forward) and I use HTML. I've checked the "Forward as
received" option, but that doesn't work. Is there another option I'm missing?

Thank you!

--
Michel Bintener
Microsoft MVP
Office:mac (Entourage & Word)

*** Please always reply to the newsgroup. ***
 
J

jmessick

I appreciate your fast response, but if I do that, none of my employee's will be able to open that attachment on their Blackberry's. My Window's version of Outlook forwards emails in their original format, so I know it's possible (and I must be able to do so).

Any other thoughts? Thanks again for your help.
 
M

Michel Bintener

I appreciate your fast response, but if I do that, none of my employee's will
be able to open that attachment on their Blackberry's. My Window's version of
Outlook forwards emails in their original format, so I know it's possible (and
I must be able to do so).

Not with Entourage, I'm afraid. Entourage's HTML creation capabilities are
extremely limited, and by forwarding a message, you force the HTML inside
the message to be re-encoded by Entourage's engine, hence the less than
reliable result. Outlook is more capable in that regards than Entourage, as
is Apple's Mail.app.

--
Michel Bintener
Microsoft MVP
Office:mac (Entourage & Word)

*** Please always reply to the newsgroup. ***
 
D

Diane Ross

I appreciate your fast response, but if I do that, none of my employee's will
be able to open that attachment on their Blackberry's. My Window's version of
Outlook forwards emails in their original format, so I know it's possible (and
I must be able to do so).

Any other thoughts? Thanks again for your help.

What happens if you copy/paste in a new message?
 
J

Jerry

Well...assuming that the content is not more than the email window (you can't copy "up or down" if it's beyond the window size itself), it works fine. The integrity of the HTML message appears to hold together with cut/paste.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top