Forwarding emails that are in HTML

[km]

I sometimes receive emails that are in HTML, from Mirage Hotel, for example,
and when I forward them, the HTML disappears and the email cannot be sent
the way it is. How can I forward emails in full HTML? I did check the
settings and the HTML option is checked.

This problem also occurs when I copy from an email message that is HTML to,
Word for example, where it will lose all of its formatting. Anything I can
do? Thanks!

 

[Ed Kimball]

I sometimes receive emails that are in HTML, from Mirage Hotel, for example,
and when I forward them, the HTML disappears and the email cannot be sent
the way it is. How can I forward emails in full HTML? I did check the
settings and the HTML option is checked.

This problem also occurs when I copy from an email message that is HTML to,
Word for example, where it will lose all of its formatting. Anything I can
do? Thanks!

Entourage does not support composing or forwarding messages in complex HTML.
Your only option is to use Forward as Attachment instead of Forward if you
want to keep the complex HTML.

You can also add your voices to the many others requesting this feature by
using the Send Feedback to Microsoft command on the Help menu.

 

[Justin Knotzke]

You can also add your voices to the many others requesting this feature by
using the Send Feedback to Microsoft command on the Help menu.

You gotta figure MacBU is getting a little tired of people chomping at the
bit for this feature. Or at least I hope they are and are going to implement
this.

Either way, it won't matter _that_ much anymore when Snow Leopard comes
out and Mac will natively support Exchange. I suspect the use of Entourage
will drop significantly.

J

 

[Kerry]

You gotta figure MacBU is getting a little tired of people chomping at the
bit for this feature. Or at least I hope they are and are going to implement
this.

Either way, it won't matter _that_ much anymore when Snow Leopard comes
out and Mac will natively support Exchange. I suspect the use of Entourage
will drop significantly.

J

Agreed! And Office entirely as it is Entourage that hooks many of us
to the entire package. There are other good options for the rest of
modules in Office but not Entourage at the moment.

 

[William Smith [MVP]]

You gotta figure MacBU is getting a little tired of people chomping at the
bit for this feature. Or at least I hope they are and are going to implement
this.

Either way, it won't matter _that_ much anymore when Snow Leopard comes
out and Mac will natively support Exchange. I suspect the use of Entourage
will drop significantly.

I suspect you're wrong but then we can only both speculate until Snow
Leopard is released.

First, keep in mind that Apple's Mail application doesn't support
composing HTML at all. It supports Rich Text, which is essentially what
Entourage supports. Both can do styled text, bullets, numbering,
indents, horizontal rules, etc. Neither supports composing tables or
using CSS.

What Apple's Mail does do better than Entourage is that it allows you to
embed links and simply use Forward instead of Forward as Attachment for
passing along complex HTML messages. It does have pre-defined templates
that look very much like HTML pages where you can drag and drop pictures
and change some text. You can't actually compose these directly in Mail,
however.

I'm eagerly looking forward to Snow Leopard's implementation of Exchange
support but I'm taking the announcement with a grain of salt too.

Building Exchange support into an application isn't easy. MacBU has a
few years on Apple with doing this and they have the relationship with
the Exchange Server group.

Apple's history of implementation for most things has been narrow in
scope but deep in design. Just saying that something will have Exchange
support doesn't mean all Exchange features will be included. Surely, it
will connect to Exchange for syncing mail, calendar, contacts, notes,
tasks, etc.

However...

Will it have delegation support? Will it have support for multiple
calendars and address books? Will it have folder sharing? Will it
connect to Exchange Server 2003 or earlier? Will it connect to public
folders?

I have my doubts for many of these. What I expect Apple to deliver is
basic support for connectivity with a bit of the more heavily requested
Exchange features such as Out of Office. This may be great for
environments that don't need what I've mentioned but in many
environments these are necessary.

Time will tell.

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[Justin Knotzke]

What Apple's Mail does do better than Entourage is that it allows you to
embed links and simply use Forward instead of Forward as Attachment for
passing along complex HTML messages. It does have pre-defined templates
that look very much like HTML pages where you can drag and drop pictures
and change some text. You can't actually compose these directly in Mail,
however.

It also does one thing better and that's how it handles what you and I
are doing right now, that is interleaved replies.

I have several friends who use Google Mail and when they interleave their
replies, Google throws in a vertical coloured bar to indicate who's replies
are who's. Mail.app handles this perfectly well. So does Thunderbird.
Entourage does not. I cannot tell at all who's reply to whom. This is basic
stuff.

If anything, this is my number 1 pet peeve in Entourage. What keeps me in
Entourage is that it's really the only way to get access to my Exchange
Calendar and my Task lists stored on Exchange.

I have my doubts for many of these. What I expect Apple to deliver is
basic support for connectivity with a bit of the more heavily requested
Exchange features such as Out of Office. This may be great for
environments that don't need what I've mentioned but in many
environments these are necessary.

Then this is clearly a good time for MacBU to step up to the plate. They
clearly know what's missing: we've told them hundreds of times. It's not
that hard to implement. It's been done over and over.

How many people choose Entourage over Mail.app and iCal because they have
no other choice ? And how many choose Entourage because they like the way it
works ?

That's the real question.

J

 

[Diane Ross]

It also does one thing better and that's how it handles what you and I
are doing right now, that is interleaved replies.

I suggest you use plain text instead. My pet peeve is using HTML mail when
plain text works perfectly well. YMMV

Then this is clearly a good time for MacBU to step up to the plate.

Have you checked out the new public beta for Exchange? Entourage for
Exchange Web Services Beta goes live!

<http://tinyurl.com/88ad7a>


--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[jknotzke]

I suggest you use plain text instead. My pet peeve is using HTML mail when
plain text works perfectly well.  YMMV

No it doesn't. There's no way to change how many characters per
line Entourage uses:

https://kb.mit.edu/confluence/pages/viewpage.action?pageId=4266516

I have many examples of this whereby my replies come back double
wrapped by the sender.

Furthermore, Entourage does not even support blockquote in HTML or
RTF. So if a sender sends a message using RTF or HTML, and I wish to
reply in Text (as you suggest) Entourage flattens all quoting to level
1. So I have no way to determine who replied to what without manually
editing the text.

So it fails there too.

Have you checked out the new public beta for Exchange? Entourage for
Exchange Web Services Beta goes live!

Yes. But that still doesn't fix the above problems.

J

 

[Diane Ross]

As far as the screenshot, try this. Select all text and hold the Control key
down. Select "Auto Text Cleanup" Rewrap paragraphs. That will get rid of the
uneven lines. You can assign a shortcut for easy use.

<http://www.entourage.mvps.org/script/add_shortcuts.html#add_shortcutSP>

I agree that there is a lot of room for improvement. I know the developers
are hard at work on the next version. All improvements are top secret as
usual, but we can hope for lots of improvements to be added. Be sure to send
feedback so your wish can be counted for this feature.

Send feedback to Microsoft.

When working in Office, you can use the ³Send Feedback² option under the
Help menu in all of the Office applications or visit

<http://www.microsoft.com/mac/suggestions.mspx>

Hope this helps!

--
Diane

No it doesn't. There's no way to change how many characters per
line Entourage uses:

https://kb.mit.edu/confluence/pages/viewpage.action?pageId=4266516

I have many examples of this whereby my replies come back double
wrapped by the sender.

Furthermore, Entourage does not even support blockquote in HTML or
RTF. So if a sender sends a message using RTF or HTML, and I wish to
reply in Text (as you suggest) Entourage flattens all quoting to level
1. So I have no way to determine who replied to what without manually
editing the text.

So it fails there too.


Yes. But that still doesn't fix the above problems.

J

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[jknotzke]

I agree that there is a lot of room for improvement. I know the developers
are hard at work on the next version. All improvements are top secret as
usual, but we can hope for lots of improvements to be added. Be sure to send
feedback so your wish can be counted for this feature.

I have done so.

I think the MacBU team does good work. From the looks of it, they
are better organized then most of Microsoft and I really do hope they
succeed in getting these topics implemented.

Until then, I'm a bit torn between using Entourage and some other
kludgey method to access my Calendar and mail and Task list. I think
I'll live with just using my Blackberry for the latter and Mail.app
for the former. I dunno.. ;-)

J

 

[William Smith [MVP]]

It also does one thing better and that's how it handles what you and I
are doing right now, that is interleaved replies.

This is actually why I *don't* use Entourage for newsgroups. Threading
is non-existent. I don't have a need for threading in mail but in
newsgroups it's essential. However, since I only need it for newsgroups
then Apple's Mail isn't an option for me.

Then this is clearly a good time for MacBU to step up to the plate. They
clearly know what's missing: we've told them hundreds of times. It's not
that hard to implement. It's been done over and over.

We probably won't see much more in Entourage 2008 but the Entourage for
Exchange Web Services beta should be the start of many great things to
come. Entourage couldn't do a lot of what Outlook for Windows could do
because it was using a different protocol (using WebDAV instead of
MAPI). WebDAV and MAPI have both been "de-emphasized" by the Exchange
Server Team in favor or Exchange Web Services.

With both applications eventually using the same protocol then the
possibility for feature parity is limited only by development time and
resources.

How many people choose Entourage over Mail.app and iCal because they have
no other choice ? And how many choose Entourage because they like the way it
works ?

The answer still also depends on Apple implementing everything users
need. But competition is a good thing.

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[Diane Ross]

Until then, I'm a bit torn between using Entourage and some other
kludgey method to access my Calendar and mail and Task list. I think
I'll live with just using my Blackberry for the latter and Mail.app
for the former. I dunno.. ;-)

Personally, I think Entourage is tops over Mail, but then I might be a bit
biased.

I've heard good things about OmniFocus for tasks.

The Omni Group - OmniFocus
<http://www.omnigroup.com/applications/omnifocus/>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>