Found: a bug in Microsoft's Bug-reporting procedure?

[Guest]

At the Microsoft url,

http://support.microsoft.com/gp/contactbug

....Microsoft tells you to call Product Support Services.

....When you tell the support rep you want to report a bug, he says he can't
do it, but refers you to the following URL:

Support.microsoft.com/default.aspx?scid=fh;enus;feedback

....which yields, (at least for me),

"The Requested Web Page is Not Available."

- BobNoSpam

 

[mophead]

THe link doesnt work for me either.

 

[JE McGimpsey]

At the Microsoft url,

http://support.microsoft.com/gp/contactbug

...Microsoft tells you to call Product Support Services.

...When you tell the support rep you want to report a bug, he says he can't
do it, but refers you to the following URL:

Support.microsoft.com/default.aspx?scid=fh;enus;feedback

...which yields, (at least for me),

"The Requested Web Page is Not Available."

Try:

http://support.microsoft.com/default.aspx?scid=fh;en-us;feedback

 

[JE McGimpsey]

Try:

http://support.microsoft.com/default.aspx?scid=fh;en-us;feedback

Note that you should also post the bug here. MacBU has a group of
employees that scan this group for common problems.

 

[Daiya Mitchell]

Try:

http://support.microsoft.com/default.aspx?scid=fh;en-us;feedback

Nope, that's a vicious loop--you figure the MS Wish option is for reporting
bugs, and it takes you back to
http://support.microsoft.com/contactus/?WS=Wish
Where Report a Bug bounces you back to where the OP started, more or less.

MS totally screwed up their website and feedback reporting for everyone, a
few months back. You can try blowing off some steam into the "comment on
this website" option.

<https://support.microsoft.com/common/survey.aspx?scid=sw;en;1208&showpage=1
&WS=Wish&url=http://support.microsoft.com/default.aspx?scid=fh;en-us;feedbac
k>

Actually, on second thought--that "Send us Questions" link on the feedback
page should also be an appropriate place to complain about the inability to
report bugs.