FP 2002 - unable to expand the folder list

[Dave]

I have a user who is unable to expand her folder list. There are folders and
files under the web folder and there is a plus in front of the list but
clicking the folder will not expand the folder. I personally do not use
FrontPage and am at a loss. The last time this happened, I think I had had
her do an "Open Web" and that resolved the issue. But not this time.

 

[Stefan B Rusynko]

Try having her do a Help Detect & Repair in FP (before opening the site),
- then running a Tools Recalculate Hyperlinks in FP after Opening the site in FP

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
_____________________________________________


|I have a user who is unable to expand her folder list. There are folders and
| files under the web folder and there is a plus in front of the list but
| clicking the folder will not expand the folder. I personally do not use
| FrontPage and am at a loss. The last time this happened, I think I had had
| her do an "Open Web" and that resolved the issue. But not this time.

 

[Dave]

Sorry. I should have included this with the original message. We tried
opening the web on two machines with the same result. And I did do the
hyperlink recalculation before posting the issue. Regardless, I did do the
detect and repair and also did another recalculate hyperlinks this morning
and the issue remains. Interestingly, if I add another folder under the web
within FrontPage, it does show in the folder list. But the other existing
folders and files do not. Any other suggestions?

 

[Dave]

Re: my final comment below. The new folder shows during that session but
once I close and reopen the web, it no longer is visible.

Sorry. I should have included this with the original message. We tried
opening the web on two machines with the same result. And I did do the
hyperlink recalculation before posting the issue. Regardless, I did do the
detect and repair and also did another recalculate hyperlinks this morning
and the issue remains. Interestingly, if I add another folder under the web
within FrontPage, it does show in the folder list. But the other existing
folders and files do not. Any other suggestions?

Try having her do a Help Detect & Repair in FP (before opening the site),
- then running a Tools Recalculate Hyperlinks in FP after Opening the site in FP

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
_____________________________________________


|I have a user who is unable to expand her folder list. There are folders and
| files under the web folder and there is a plus in front of the list but
| clicking the folder will not expand the folder. I personally do not use
| FrontPage and am at a loss. The last time this happened, I think I had had
| her do an "Open Web" and that resolved the issue. But not this time.

 

[Ronx]

Try deleting the web cache files. A corrupted cache file could be the cause
of the problems.
Download FP Cleaner fro http://www.95isalive.com/fixes/fpclean.htm and run
the routines that delete the hidden web cache files, and delete the hidden
FrontPage temporary files.
--
Ron Symonds
Microsoft MVP (Expression)
http://www.rxs-enterprises.org/fp

Reply only to group - emails will be deleted unread.

Re: my final comment below. The new folder shows during that session but
once I close and reopen the web, it no longer is visible.

Sorry. I should have included this with the original message. We tried
opening the web on two machines with the same result. And I did do the
hyperlink recalculation before posting the issue. Regardless, I did do
the
detect and repair and also did another recalculate hyperlinks this
morning
and the issue remains. Interestingly, if I add another folder under the
web
within FrontPage, it does show in the folder list. But the other
existing
folders and files do not. Any other suggestions?

Try having her do a Help Detect & Repair in FP (before opening the
site),
- then running a Tools Recalculate Hyperlinks in FP after Opening the
site in FP

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
_____________________________________________


|I have a user who is unable to expand her folder list. There are
folders and
| files under the web folder and there is a plus in front of the list
but
| clicking the folder will not expand the folder. I personally do not
use
| FrontPage and am at a loss. The last time this happened, I think I
had had
| her do an "Open Web" and that resolved the issue. But not this time.

 

[Dave]

Thanks Ron. Tried this but that still hasn't resolved this issue.

Try deleting the web cache files. A corrupted cache file could be the cause
of the problems.
Download FP Cleaner fro http://www.95isalive.com/fixes/fpclean.htm and run
the routines that delete the hidden web cache files, and delete the hidden
FrontPage temporary files.
--
Ron Symonds
Microsoft MVP (Expression)
http://www.rxs-enterprises.org/fp

Reply only to group - emails will be deleted unread.

Re: my final comment below. The new folder shows during that session but
once I close and reopen the web, it no longer is visible.

Sorry. I should have included this with the original message. We tried
opening the web on two machines with the same result. And I did do the
hyperlink recalculation before posting the issue. Regardless, I did do
the
detect and repair and also did another recalculate hyperlinks this
morning
and the issue remains. Interestingly, if I add another folder under the
web
within FrontPage, it does show in the folder list. But the other
existing
folders and files do not. Any other suggestions?

:

Try having her do a Help Detect & Repair in FP (before opening the
site),
- then running a Tools Recalculate Hyperlinks in FP after Opening the
site in FP

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
_____________________________________________


|I have a user who is unable to expand her folder list. There are
folders and
| files under the web folder and there is a plus in front of the list
but
| clicking the folder will not expand the folder. I personally do not
use
| FrontPage and am at a loss. The last time this happened, I think I
had had
| her do an "Open Web" and that resolved the issue. But not this time.